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Recruit Ref: L05135615
Posting Date: 2021-06-23


We believe that relationships are the most important elements in life. We aspire to bring people closer with technology. We are constantly driven to increase efficiency of workflow so that life can be more about people and not other things.

Since inception, we have been doing much more than just ordering. We helped entrepreneurs run their business smarter, create more successful marketing strategies and provide the best customer experience. We constantly adjust and adapt to the rapid-changing environment and we never stop learning.

We believe that we can bring value to the world by making every step easier for everyone.

Know more about use at Facebook: Dimorder

Customer Service Executive (PT/FT)

Job Duty  

•Building and maintaining effective customer relationships, taking ownership of customers' requests and enquiries 
•Making proactive service calls and responding promptly to customer requests
•Communicating with Lalamove

•Provide different sales and services related supports (e.g. handle customer's enquiry, resolving issues and conduct follow-up calls, etc.)

•Working with different teams and stakeholders to enhance the service offered and improve customer experience

•Assisting the Department Head in implementing the business plan and achieve the assigned KPIs  

•Working closely with Business Units and IT Department to identify relevant structure and unstructured data from all customer

•5.5 days work (10:00-19:00/13:00-22:00)

•Shift is required (Leave can only be requested on Mon-Thur)



•Detailed minded and ability to multi-task in fast-paced environment

•Excellent interpersonal, communication and listening skills 

•Proficient in both written and spoken Chinese and English

•Fresh graduate is welcome 

Information Technology 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Part Time 
Min. Edu. Level Req:
Total Working Exp:
Sham Shui Po District / Lai Chi Kok
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Keywords: 年輕,初創,良好工作前景及在職培訓
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