Recruit Ref: L05103441
Posting Date: 2021-04-19
800 TeleServices (Hong Kong) Limited
800 TeleServices (Hong Kong) Limited

800 TeleServices 在香港、中國大陸及台灣等地均設有Call Centre, 在亞太區提供專業CRM Call Center 業務給跨國企業客戶。被招聘員工有良好晉升及學習機會,有助日後在Call Center專業領域上發展。擁有十年之發展經驗,本公司更積極拓展「大中華」業務並擴充服務類型﹔為配合公司之業務發展,現正急聘下列職位﹕

800 TeleServices Group is a dynamic Customer Relationship Management (CRM) services provider with solid business exposure in Hong Kong, Shanghai and Taiwan. We offer integrated tele-services ranging from web to phone solutions for reputable multi-national clients' customer services, telesales and marketing programs. To fuel our continuous expansion, we invite qualified candidates to apply for the following position:

Operation / Assistant Quality Assurance Executive

Job Specifications

Operation Support Role:

Support directly to sales channels concerning call center or sales & marketing operation

Assist in compiling sales & productivity reports and conducting sales analysis

Perform any other duties as assigned by supervisors

Quality Assurance(QA) Role:

Work with and assist Team Manager for daily operation and ad hoc projects

Responsible for quality control operations, including call monitoring, coaching and training to drive for improvement of call center quality standard

Ensure reliable and committed service provided in call center, assist in quality assurance program

5 days work

 

Requirements:

Form 7 or above, Fresh graduate at business/marketing discipline is also welcomed

Strong project management, analytical, interpersonal and presentation skills

Good Team Player, high degree of integrity, strong initiative and result-oriented with positive working attitude

Proficiency in MS Office, Chinese Word processing

Knowledge of call center practice will be assigned as QA position in first priority

Immediate available or short notice is preferred

  

** We offer competitive salary package to the right candidates.

 

Apply Method

Please email your full resume with “Expected Salary” (Must) to ct_recruit@800teleservices.com  / or fax to 37471710

** All personal data collected will be treated in strict confidence and used for recruitment purpose only

 


Summary
Industry:
Others 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
F.7 / HKAL 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Others
Benefits:
  • Bank Holiday
  • Five-Day Work
  • Flexible Working Hours
  • Medical Insurance
  • On-the-job training
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