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Recruit Ref: L05157552
Posting Date: 2021-09-28
A Matter of Design - BCT Limited
A Matter of Design - BCT Limited

BoConcept was born in Denmark in 1952, and is today a premium retail lifestyle brand, with close to three hundred stores in over sixty countries. We design, produce and sell contemporary furniture, accessories and lighting for living, dining, sleeping, home-office and outdoor spaces. We also help our customers create a personal home with our comprehensive in-home or store interior design service.

Store Manager / Supervisor / Senior Sales Associate - New Store Opening!

Job Description

BoConcept was born in Denmark in 1952, and is today a premium retail lifestyle brand, with close to three hundred stores in over sixty countries. We design, produce and sell contemporary furniture, accessories and lighting for living, dining, sleeping, home-office and outdoor spaces. We also help our customers create a personal home with our comprehensive in-home or store interior design service.

We are currently inviting different candidates to join our team.

Store Location: Central, Lee Garden, Shatin ; New Store: Festival Walk

Post 1 : Assistant Store Manager/ Store Manager

Job Responsibilities

  • Fulfill sales goals by training, motivating and advising sales team;
  • Foster a professional customer focused culture;
  • Report on sales and customer needs;
  • Handle issues arising from staff or customers;
  • Maintain outstanding store conditions;
  • Handle store administration and ensure policies and procedures are compiled;
  • Lead as an example with great attitude and high performance;
  • Responsible for recruitment, appointment and training of sales team;
  • Provide input to the sales and marketing strategy and able to utilize business information and reports to support your suggestions;
  • Visiting customers’ homes to deliver our in-house Interior Design Service;
  • Provide strong follow up on quotations and Sales orders to ensure and minimize customer complaints.
  • Handle ad-hoc duties as assigned

Post 2 : Supervisor

Job Responsibilities

  • Report to Store Manager for store operations and sales-related tasks;
  • Lead, coach and motivate the store Team to achieve sales target
  • Forecast B2C performance by analysing the possible challenges and opportunities encountered by store B2C Team;
  • Manage store-related operations to provide the smoothest experiences for store team to maximise the sales;
  • Handle customer cases if from Junior staff;
  • Provide strong follow up on quotations and Sales orders to ensure and minimize customer complaints.
  • Coordinate with internal and external parties for local delivery and assembly services for customers
  • Handle ad-hoc duties as assigned

Post 3: Senior/ Sales Associate

Job Responsibilities

  • Deliver one-stop shopping experience at excellent service lever to cater our customer needs
  • Approach and maintain good relationship with customer, interior designers, contractors and architects for business opportunities
  • Consistently meet sales goals while exhibiting the BoConcept Values
  • Handle daily pre- & post-sales and ensures all sales transactions are completed successfully
  • Respond quickly, professionally, and accurately to all customer inquiries regarding sales orders, status requests, complaints, product returns, and product care
  • Coordinate with internal and external parties for local delivery and assembly services for customers
  • Handle ad-hoc duties as assigned

Requirements:

  • Excellent communication and interpersonal skills with good customer service attitude
  • Pleasant, presentable and well groomed with good interior sense
  • Experience of made-to-order furniture, home decor, home appliances, luxury beddings and interior design firms are preferred
  • Work with passion; high team spirit; independent; responsible
  • Fluent in Cantonese, Mandarin, English
  • 6+ years of relevant experience withmanagerial experience (Shop Manager)
  • 4+ years of relevant experience (Shop Supervisor / Senior Sales)
  • Less experience will be considered as Sales Associate

 Interested parties please click apply and attach your full resume with current and expected salary and your availability.

To know more about A matter of design at: http://www.amatterofdesign.com/

Information provided will be treated in strict confidence and only be used for recruitment purpose. The Company may refer suitable applicants to other vacancies within the associated Group of companies. Applicants who are not invited for interview within 1 month may consider their applications unsuccessful.


Summary
Industry:
Design / Production House 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
-- 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Kowloon City District / Kowloon City
Benefits:
  • Dental Insurance
  • Life Insurance
  • Medical Insurance
  • Performance Bonus
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Keywords: Sales,Retail,Consultant
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