Employer Ref: ADT Alarm CMS
Recruit Ref: L05370210
Posting Date: 2022-05-27
ADT Alarm Monitoring HK Ltd.
ADT Alarm Monitoring HK Ltd.
監控中心操作員 Monitoring Center Operator *試用期後工資可達 $17,500 - $20,000*

工作職務:

處理監控警報信息

接聽客戶電話, 處理客戶查詢及跟進客戶之要求

準確地記錄有關資料及一般部門行政文職工作

需通宵輪班及公眾假日工作,每月基本值班日18天

 

入職要求:

中學文憑試或以上程度

擁一年以上工作經驗為佳

具基本中、英文電腦知識, 包括英文打字,Word 及 Excel等,懂中文打字為佳

操流利廣東話,一般英語會話及普通話應對

持有 "保安人員許可證"及QAS証書 或有電話客戶服務經驗者優先考慮

守時, 自律, 有責任心, 工作勤奮, 團隊精神、學習能力、解決問題的能力, 能有效率及準確地完成指定工作

 

福利

車資及值班津貼、醫療福利

有薪年假、表現獎金

交通便利  鄰近港鐵

試用期後工資可達 $17,500 - $20,000

申請者請電郵履歷到 hr@adt.com.hk

 

Work duty:

Process monitoring alarm information

Answer customer calls, handle inquiries and follow up customer requests

Accurately record relevant information and handle administrative and clerical work

Need to work overnight shifts and public holidays, basic on duty day is 18 days a month

 

Entry requirements:

Diploma of Secondary Education or above

More than one year of work experience is preferred

Basic computer knowledge in Chinese and English, including English typing, Word & Excel. Knowledge of Chinese typing is preferred

Speak fluent Cantonese, general conversation in English and Mandarin

Holder of "Security Personnel Permit" and QAS certificate or telephone customer service experience is preferred

Punctuality, self-discipline and responsibility, hard work, team spirit, learning ability, problem-solving ability, able to complete assigned tasks efficiently and accurately

 

Benefits:

Transportation & Duty allowance, Medical benefits

Annual Leave, Performance bonus

Convenient transportation, close to the MTR

Basic + Allowance can reach $17,500-$20,000 after probation

Please submit application with resume to hr@adt.com.hk

 

 A Member of SECOM Group


Summary
Industry:
Security / Fire / Electronic Access Controls 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
DSE  
Minimum QF Level attained:
-- 
Total Working Exp:
1-5 
Salary(HKD):
$17,500 - $20,000 (Monthly)
Location:
Kowloon
Benefits:
  • Life Insurance
  • Medical Insurance
  • On-the-job training
  • Overtime Pay
  • Performance Bonus
  • Transportation Allowance
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