Key Responsibilities

• Handle shipping documents and data entry for inbound and outbound shipments.

• Operate Tradelink for electronic declarations and manage the Road Cargo System (ROCARS) / Trade Single Window operations.

• Verify loading manifests and perform physical stock counts; create Purchase Orders (PO) and reconcile goods against delivery lists; coordinate with the supply department regarding any discrepancies.

• Manage the Warehouse Management System (WMS) task push and monitor PDA receiving/put-away processes.

• Monitor stock availability and handle WMS order exceptions (e.g., synchronization errors, code errors, or stock occupancy issues)

• Perform daily administrative and clerical tasks to ensure smooth warehouse operations.

• Process customer return requests and verify Return Authorization (RA) orders, including serial numbers and location codes.

• Update return inventory lists and follow up on the repair/refurbishment process for defective goods.

• Manage stock transfers and maintain accurate records within the inventory system.

• Prepare lists for damaged or obsolete goods, submit for management approval, and update the system following disposal.

• Lead warehouse stock takes, export inventory data, audit discrepancies, and update the system accordingly.

• Coordinate with retail stores for display item stock takes, verifying store data and adjusting system variances.

• Regularly export intercompany sales data for relevant departments.

• Prepare monthly sales reports, cost reports, and inventory aging/valuation reports.

Requirements

• Diploma or above in any field; additional qualifications in logistics or supply chain management are a plus.

• Previous experience in a warehouse or inventory management role is a plus

• Strong attention to detail and accuracy in handling inventory and documentation.

• Good communication skills to collaborate effectively with team members and other departments.

• Familiarity with warehouse management systems (WMS) and basic computer skills for record-keeping.