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Employer Ref: 240462
Recruit Ref: L059233301
Posting Date: 2025-03-14
Airport Authority Hong Kong
Airport Authority Hong Kong

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.
Operation Officer, Customer Service - (240462)

Responsibilities

  • Provide quality customer services at Government VIP Lounge (GVIPL) / HKIA VIP Lounge (HKIAL)​
  • Assist VIPs in check-in arrangements, immigration and customs clearance​
  • Monitor the performance of suppliers / service contractors and conduct regular inspections at GVIPL / HKIAL​
  • Assist in managing the daily operations of GVIPL and HKIAL, e.g. inventory control and management​
  • Perform other customer service duties assigned by the Authority​
  • Required to work on shift duties

 

Requirements

  • Degree holder with 1 year's relevant work experience, associate degree, or secondary level education with at least 5 years' work experience will also be considered ​
  • Work experience in hospitality industry, upscale restaurants or retail stores is an advantage​
  • A good team player with good interpersonal, problem solving and organizational skills ​
  • Independent and able to work under pressure ​
  • Familiar with MS Office applications ​
  • Proficiency in spoken and written English and Chinese, including Putonghua

 

Summary
Industry:
Civil Service / Government 
Job Category / Function:
Hospitality / Hotel (Food & Beverage)
Job Position Level:
Middle 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Bachelor 
Minimum QF Level attained:
-- 
Total Working Exp:
1-5 
Salary(HKD):
-- (Monthly)
Location:
Outlying Islands / Chek Lap Kok
Benefits:
--
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Keywords: AAHK,HKAA,HKAirport,香港機場
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