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Recruit Ref: L049860580
Posting Date: 2022-08-15
Asendia Hong Kong Limited
Asendia Hong Kong Limited

Asendia is one of the world’s top three international mail, shipping and distribution organizations, delivering our customers packages, parcels and documents to more than 200 destinations across the globe and we offer a diverse range of ecommerce and mail solutions empowering businesses to grow across-borders. Today we employ over 1,500 people in 17 country offices in Europe, Asia, the USA & Oceania - a global network blended with a local presence. In Asendia APAC, we continue to tap on the growing e-commerce market in the region and our home markets in EU through our efficient and dependable delivery and returns services.

You are welcome to visit our website for more information

Account Service Officer (Customer Service)


  • Provide business-to-business account servicing and sales support
  • Take care assigned key accounts and keep an eye on customers’ demand for services
  • Handle customer enquiries, requirements, feedback and complaints to deliver excellent customer service to customers
  • Act as the interface for customers and internal working partners in handling customers requirement
  • Prepare statistical report and performance summaries
  • Maintain daily operations and achieve the KPI
  • Coordinate site visit for corporate clients
  • Perform other ad hoc duties and projects when assigned


  • Diploma holder or university graduate in any discipline
  • 2 years or above related working experience, e-commerce logistic is preferred
  • Excellent interpersonal, communication and listening skills
  • Independent and detail-oriented with positive attitude
  • Good command in both spoken and written English, Mandarin and Cantonese
  • Immediate available is highly preferable

We offer competitive remuneration package and fringe benefits to the right candidate.  Interest parties please send full resume stating your availability, present and expected salary to Human Resources Manager by clicking .

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality.  Applicants not hearing from us within 2 months may consider their applications unsuccessful.  All personal data supplied will be destroyed after completion of the recruitment process.

Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
2 or above 
Tsuen Wan District
  • Double Pay
  • Five-Day Work
  • Flexible Working Hours
  • Medical Insurance
  • Performance Bonus
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