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Recruit Ref: L0543881131
Posting Date: 2022-05-11
Baguio Green Group Limited
Baguio Green Group Limited

Baguio Green Group (stock code: 1397.HK) is originated in 1980 and has been listed on the Main Board of the Hong Kong Stock Exchange since 2014. Baguio is a leading integrated environmental service provider in H.K. to create and maintain a “Clean & Green” environment for the society. Under the monitoring of ISO qualified Integrated Management System, Baguio provides professional environmental services, ranging from waste collection, sorting & recycling, cleansing & hygiene, horticulture & landscaping to integrated pest management, to our clients including HKSAR Government, public utilities and corporations.

Customer Service Officer

Responsibilities:

  • Handle enquiries and resolve customers’ complaint in a professional manner
  • Provide pro-active follow up and premium service to customers
  • Identify customers’ needs and provide fast responses
  • Reflect customer feedbacks and suggest service improvements in terms of products,systems and daily workflow
  • Assist operation team in order processing
  • Responsible for any ad hoc assignment if required

Requirements:

  • High Diploma/Degree holder in any disciplines
  • 1 years or above working experience in customer service
  • Good communication and interpersonal skills, able to deal with all levels of customers
  • Independent, detail-minded, self-initiative and good interpersonal and communication skill
  • Good command of written and spoken in Cantonese, English and Mandarin
  • Proficiency in PC knowledge, including MS Word, Excel and Chinese word processing
  • Willing to learn new things
  • Candidate with hotline experience is an advantage

Interested parties please download iRecycle APP and take a look in the website,
http://gmc.baguio.com.hk/irecycle-your-recycling-award-platform/ ,
and send your full resume with availability, current and expected salary to janet.tsang@baguio.com.hk.

*Personal data collected will be used for recruitment purpose only.


Summary
Industry:
Environmental Services 
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
1 or above 
Salary(HKD):
--
Location:
Sham Shui Po District / Lai Chi Kok
Benefits:
  • Education Allowance
  • Five-Day Work
  • Medical Insurance
  • Performance Bonus
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