Duties:

• Providing Retail & Corporate Banking hotline services (including VIP hotline) as a call agent with high efficiency and quality.
• Participating any other duties assigned by supervisor(s).

Requirements:

• Degree holder or equivalent qualifications at HKQF level 5 with minimum 1 years’ relevant experience in banking environment hotline / call center services.
• Possess HKSI, HKFI and MPF qualification is preferred
• Excellent Putonghua, Cantonese and English is a must
• Proficient in PC operation including Chinese Word Processing
• Excellent interpersonal skill and able to work under pressure
• Immediate available is preferred
• Candidate with less experience will be considered as Officer, Customer Hotline

We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong, or fax to 2838 9209, or
by clicking the 'Apply' button.

Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.