Job Description:

• Greet customers in the bank hall and assist in managing bank hall activities
• Perform and support in account opening function and selling banking loans products
• Define customer needs and refer customers to frontline sales and service staff thereby promoting bank professional image
• Answer customer enquires in order to enhance customer satisfaction and experience
• Support branch administrative and operational duties as required

Job Requirements:

• Secondary education or above or equivalent qualification at HKQF level 2
• Solid experience in sales and customer service function is preferred
• Good command of spoken English, Chinese and Putonghua
• Customer-oriented, proactive with good interpersonal skills to enhance customer relationship
• Passes in MPF, Insurance and Securities Intermediaries Examinations (Qualified under SFO for handling Regulated Activities Type 1 & 4) are preferable
• ECF achievement is the definite advantage
• Candidate with more experience will be considered as Assistant Financial Services Manager

We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong, or fax to 2838 9209, or
by clicking the 'Apply' button.

"Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request."