Responsibilities:

• Establish and implement credit card anti-fraud management in accordance with regulatory and internal requirements;
• Fine tuning system capability to identify potential fraudulent credit card transactions;
• Closely monitor market fraud trend, analyse and recommend actions to minimize fraud loss;
• Handle dispute/charge-back requests, including contact customer, conduct investigation and provide recommendation/conclusion;
• Liaise with law enforcement officials.

Requirements:

• Degree holder or above in Business Administration or related disciplines;
• Minimum of 5 years’ banking experience in credit card fraud control;
• Sound knowledge of credit card dispute/charge-back rules and regulations;
• Good command of spoken and written in English and Chinese.

Candidate with more experience may be considered as Senior Manager, Credit Card Fraud Control

We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong, or fax to 2838 9209, or
by clicking the 'Apply' button.

"Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request."