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Recruit Ref: L0519341
Posting Date: 2021-06-24
Broaden Leisure Outlets Company Limited
Broaden Leisure Outlets Company Limited

Broaden Leisure Outlets Co. Ltd. is established in 2008, as a multi-industry professional services firm. Broaden highly value talents, and create an open, learning, and amiable work culture. The current management team includes investment banker, software consultants lead, web projects project manager, Japanese games concept artists, flash animator, and top handicraft artists, most with an international background. Our company mission was to establish a strong online floral gift brand in Hong Kong, and it has built the greatly successful . In 2021, Broaden starts a new graphics design team, dedicated to the non-standard, and the creative clients segment. There are already half a dozen projects lined up for production, and we sincerely invite talents to join our young and energetic startup company.

Customer Service / Gift Product Specialist 電話客戶服務員 / 禮品專員

Job Description

網上禮品店客戶服務員會有在職培訓熟悉各類新鮮花果商品和禮籃商品, 並進一步成為我們公司的禮品專員,服務品牌的客戶; 未來5年公司計劃持續高速發展, 我們誠邀新成員加入我們的專業團隊,共同建立發展新業務,和鞏固提升現有服務和產品質素。

  • 負責接聽電話,處理Whatsapp、Email和網上的訂單查詢(不需cold call),回覆客戶並跟進訂單,為客戶建議合適的產品,輸入訂單資料
  • 服務公司和機構客戶,處理眾量訂單,出度身報價直到客戶滿意
  • 需與鮮花鮮果採購部同事,製作部花師,以及送運部同事有良好溝通和協調
  • 跟進客人付款及其他相關文書工作


  • 1-2年以上客戶服務經驗,專業有禮,有網店或電話服務中心經驗更佳
  • 良好廣東話、英語、普通話,良好中英文回覆電郵
  • 懂得Microsoft Words,Excel出報表和報價
  • 自覺性強,處事獨立,有效率,可以Multi-task

薪酬待遇:  $14,000 - $17,000 *視乎過往工作經驗;




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Wholesale & Retail 
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Total Working Exp:
Yau Tsim Mong District / Mong Kok
  • Bank Holiday
  • Double Pay
  • On-the-job training
  • Staff Discount
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