Cinderella Media Group
Recruit Ref: G12019
Posting Date: 2020-05-28
Civil Service Bureau
Senior Manager (Communications and Engagement)-(Non-Civil)
Job Description
Main duties of the Senior Manager (Communications and Engagement) are:
(a) to support in communications and external engagement efforts in order to better understand the community’s expectation on the civil service, to promote the work and positive image of the civil service, and to engage widely external stakeholders in the community in exchanging experiences in modern human resources (HR) system and practices;
(b) to assist in developing a comprehensive and holistic communications and external engagement strategy to engage stakeholders in the business, professional and labour sectors, the communications and media sector, and the general community, etc. on HR and civil service-related matters, and to spearhead its execution and implementation;
(c) to assist in the liaison with external stakeholders to take forward CSB’s projects involving the participation of private and non-government sectors;
(d) to oversee the use of social media platforms;
(e) to perform other duties as required.
Candidates should:
(a) have a degree in mass communication/public relations/journalism or political science/sociology or other related disciplines from a Hong Kong university, or equivalent;
(b) have at least 15 years of full-time working experience in the area of mass communication/public relations/journalism or related fields;
(c) have excellent communication and presentation skills and be able to communicate effectively (both written and spoken) with internal and external stakeholders;
(d) have excellent understanding of community affairs;
(e) have excellent writing proficiency in English and Chinese, be fluent in spoken English and Cantonese; and
(f) be mature, self-motivated and able to work independently; and prepared to work long or irregular hours.

Terms of Appointment: The successful candidate will be appointed on non-civil service contract terms for about two years and is expected to assume duty in the third quarter of 2020.

General Notes: (a) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.

(b) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.

(c) Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.

(d) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.

(e) Where a large number of candidates meet the specified entry requirements, the recruiting bureau may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend selection interview.

(f) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to further shortlisting. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau's website at under Administration of the Civil Service – Appointments”.

(g) Holders of academic qualifications other than those obtained from Hong Kong Institutions/ Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates by mail together with their applications forms to the enquiry address stated above.
Salary: $118,000 to $126,000, depending on academic or professional qualifications and relevant working experience.

Fringe Benefits In addition to general holidays, maternity/paternity leave and sickness allowance, 14 days’ paid annual leave will be granted under a continuous contract of employment for every 12 months. An end-of-contract gratuity may be granted if the contract is satisfactorily completed with consistently high standard of performance and conduct. This gratuity, if granted, plus the Government’s contributions to the Mandatory Provident Fund (MPF) scheme in respect of the appointee as required by the MPF Schemes Ordinance, will be equal to 15% of the total basic salary drawn during the contract period.
Apply Method
Application forms [G.F. 340 (Rev.3/2013)] are obtainable from any Home Affairs Enquiry Centre of District Offices, Home Affairs Department or any Job Centre of the Employment Services Division, Labour Department. The said form can also be downloaded from the Civil Service Bureau website ( Completed application form should reach Personnel Registry, Civil Service Bureau, 9/F, West Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong on or before the closing date for application (the postmark date on the envelope will be regarded as the date of application). Please mark on the envelope “Application for the position of Senior Manager (Communications and Engagement)”. Underpaid mail items are subject to surcharge by Hongkong Post. This bureau will not accept underpaid mail items, which will be handled by Hongkong Post. To ensure mail items be duly received by the bureau, and to avoid unnecessary delivery delay (e.g. return to sender), please pay sufficient postage before posting mail items to this bureau. On-line application can also be made through Civil Service Bureau’s website ( Candidates should state in detail in the application forms their academic qualifications and employment records with post title and detailed description of duties. Candidates holding qualifications obtained from academic institutions outside Hong Kong should submit copies of their degree certificates, transcripts of studies and official documents issued by the relevant academic institutions which stated the mode of delivery (e.g. full time / part time, on campus / distance learning, etc.) of the study programmes. Applications which are not made in the prescribed form, or incomplete, or late, or submitted by fax / email will not be considered. For purposes of contact and notification, applicants are required to state e-mail addresses in the application forms. Applications with incomplete or unclear information, or without copies of supporting documents as requested, will not be considered. Candidates who are selected for interview will normally receive an invitation in about four weeks by e-mail from the closing date for applications, but this timing is subject to change without prior notification to applicants. Those who are not invited for interview may assume that their applications are unsuccessful. For enquiries, please call 2810 3556.

Enquiry Address: Personnel Registry, Civil Service Bureau, 9/F, West Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong

Enquiry Telephone: 2810 3556

Closing Date:09/06/2020

Civil Service / Government 
Job Category / Function:
Employment Term:
Full Time 
Min. Edu. Level Req:
Total Working Exp:
15 or above 
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