Job Responsibilities

• Gather and document requirements, streamline processes, create user stories and backlog items in Agile tools.
• Track project status, finances, risks, issues, and prepare governance materials.
• Run stand-ups, sprint planning, reviews, retrospectives, and resolve obstacles.
• Manage proof-of-concept AI projects from requirements to closure.
• Maintain AI use cases, handle incidents, upgrades, and migrations.
• Prepare test plans, coordinate testing, validate results, and track defects.
• Maintain release logs, document features, fixes, and communicate updates.
• Prepare chatbot reports and maintain dashboards.
• Manage bug lists, triage, prioritisation, and closure.
• Create guides, procedures, release notes, and conduct knowledge-transfer sessions.
• Act as liaison among users, product owners, vendors, and support teams.
• Facilitate workshops, clarify user journeys, and propose solutions.
• Maintain traceability across requirements, tests, defects, and releases.
• Provide analysis and reporting for AI platform initiatives.

Requirements:

• Bachelor’s degree in Business Analysis, IT, Computer Science, or related field.
• Certification in business analysis, project management, or Agile/Scrum.
• 3+ years in business analysis, IT project delivery, or digital transformation.
• Strong knowledge of requirements analysis, process improvement, product delivery, and change adoption.
• Hands-on with Azure DevOps Boards; able to prepare user stories, test plans, defect logs, dashboards, and reports.
• Strong stakeholder communication, analytical skills, and ability to manage multiple priorities.
• Fluent in English and Cantonese.

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to applyjob@clts.com

For more job opportunity, please visit our website: www.clts.com

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