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Recruit Ref: L057646802
Posting Date: 2024-06-14
CL Technical Services Limited
CL Technical Services Limited

CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major corporations. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categories. Approach us to find a right job!

Helpdesk Support (up to $25K, Call Centre, IT related)

Job Highlights:

  • Multiple vacancies
  • Shift duty is required
  • Helpdesk support

Job Description:

  • Execute all customer service tasks in call center operation
  • Receive incoming call & case handling
  • Provide service to customers, contact assistance providers, reporting actions in the system applications
  • Assist any ad-hoc tasks assigned by Supervisor



  • 2 years IT support experience
  • DSE / HKCEE, high school diploma or equivalent
  • knowledge of call center telephony and technology
  • Good command in Cantonese and English, Putonghua is an advantage
  • Experience working for IT helpdesk / IT Call Center is an advantages
  • Shift duties may be required with compensation leave / shift allowance


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Information Technology 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
Total Working Exp:
1 or above 
$20,000 - $25,000 (Monthly)
  • Five-Day Work
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Keywords: Helpdesk,Support,Call,Centre,CS
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