Recruit Ref: L0600801025
Posting Date: 2026-01-15
CL Technical Services Limited
CL Technical Services Limited

CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major corporations. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categories. Approach us to find a right job!
Service Delivery Manager (Infrastructure, Multiple Vacancies)

Job Duties:

  • Manage and lead a team of IT professionals responsible for EUC services.
  • Develop and implement service delivery strategies that align with organizational goals.
  • Ensure that all infrastructure services are delivered in accordance with SLAs and best practices.
  • Monitor service performance and prepare reports for management.
  • Coordinate with other IT departments to ensure seamless service integration.
  • Identify areas for improvement in service delivery processes and implement solutions.
  • Maintain relationships with clients and service providers.
  • Oversee incident management and ensure timely resolution of issues.
  • Conduct regular reviews of service delivery and implement improvements as necessary.
  • Ensure compliance with relevant policies, standards, and regulations.

Job Requirement:

  • F.5 or above
  • At least 3-4 years' experience in infrastructure project
  • Proven experience in managing teams and delivering IT infrastructure services.
  • Strong understanding of IT infrastructure components (M365, MS AD, Endpoint Management, networks, storage, etc.).

 

If interested in the above post, please send full resume with academic background, work history, current and expected salary via kmpost@clts.com

 

For more job opportunity, please visit our website: www.clts.com

The personal information collected is strictly for recruitment purpose only.

Summary
Industry:
Information Technology 
Job Category / Function:
IT (System Administrator)
Job Position Level:
Senior 
Employment Term:
Full Time 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
-- 
Total Working Exp:
3-4 
Salary(HKD):
$40,000 (Monthly)
Location:
Yau Tsim Mong District / Tsim Sha Tsui
Benefits:
  • 5-Day Work
  • Medical Insurance
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Keywords: Deskside,Support,Engineering,IT,premium
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