Recruit Ref: L0497441940
Posting Date: 2021-04-18
CL Technical Services Ltd
CL Technical Services Ltd

CL Technical Services Limited was established in 1994 and started providing recruitment and secondment services to our clients since 1998. We provide 1-stop recruitment & secondment services to many major corporations of diversified business natures. We engaged of sourcing IT Professionals to fulfil different business needs of our clients. Helping to pick the best candidates for the job. We aim to assist our clients to develop strategies and policies that enlarge the recruitment channels which enabling them to increase their service capabilities and focus on developing the core business.

Service Delivery Manager ($30-35K)

Job duties:

  • Function as the main customer contact, responsible for the delivery of all in-scope services, and ensure performance goals are met
  • Develop and nurture an excellent customer relationship to achieve best-in-class customer satisfaction and be the service communication focal point for the customer and all delivery organizations
  • Deliver SLA requirements in a timely and cost-effective manner, and identify and recommend optimization whilst managing delivery scope and resources
  • Ensure SLA’s goals are achieved and client expectations are met while building services relationships with clients

 

Requirements:

  • Higher Diploma / Bachelor Degree in Information Technology, Operations Management, Business Administration or related discipline 
  • 3-5 years’ service delivery management experience
  • Proficiency in Service Delivery Management and Service transition
  • Excellent communication skills at all levels of internal and external organization
  • Strong problem solving, analytical and interpersonal skills
  • Fluent in both spoken and written English and Cantonese
  • Prefer ITIL Certification

 

If interested in the above post, please send full resume with academic background, work history, current and expected salary via vacancy@clts.com

For more job opportunity, please visit our website: www.clts.com

 

The personal information collected is strictly for recruitment purpose only.


Summary
Industry:
Information Technology 
Job Category / Function:
Job Position Level:
Senior 
Employment Term:
Full Time 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Total Working Exp:
3-5 
Salary(HKD):
--
Location:
Kwun Tong District / Kowloon Bay
Benefits:
  • Five-Day Work
Recruit.com.hk is an online employment portal for jobs recruitment in Hong Kong. Users can learn about the latest jobs openings in information technology such as application developer, business analyst, hardware designer and product manager jobs. Job-hunters can apply for jobs in insurance, recruitment, bills processing and journalism by uploading resumes online. Members will be notified of jobs through the job alert.
Maximum 5 Temporary Records Limit Reached!
Please Login or Register!
Recruit will store the information provided relating to your preference for jobs and your personal details in our proprietary database. This information is held in the strictest confidence and will not be disclosed to any third party without your prior approval. We may use the personal data we collect to notify you about our new services and special offers. However, if you request to delete your personal information from our database, please contact us at service@recruit.com.hk.