Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, PSA Games, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We are currently looking for a Assistant Operation Manager to Operation

This role reports to the Operation Director and will be based in the Hong Kong, with occasional domestic and international travel as needed.

What You’ll Do

●     Oversee and manage day-to-day production and operations activities in the Hong Kong office

●     Ensure all operations are aligned with company standards, policies, and procedures (including regional alignment)

●     Monitor operational performance and implement improvements to enhance efficiency and quality

●     Coordinate with cross-functional teams, including Quality, Supply Chain, and other regional offices

●     Support capacity planning and resource allocation to meet business demands

●     Identify operational gaps and implement corrective actions in a timely manner

●     Ensure compliance with local regulations, company policies, and safety standards

●     Prepare regular operational reports and provide updates to management

●     Lead, coach, and develop the local operations team to drive performance and engagement

●     Support cost control initiatives and improve overall operational efficiency

Who You Are

●     Prefer  have production Management skill, or a related discipline

●     Minimum 5 years of relevant experience in operations or production management

●     Solid understanding of operational processes and continuous improvement methodologies

●     Strong leadership, communication, and interpersonal skills

●     Ability to work effectively in a fast-paced and cross-cultural environment

Preferred Qualifications

●     Experience in the collectibles, auction, or grading industries.

●     Proficiency in Microsoft Office and operational systems (ERP experience is a plus)

●     Fluent in English and Mandarin; Cantonese proficiency is required

Travel Requirements:

Willingness and ability to travel approximately 5–10% of the time for Training.

Compensation:

The salary range for this position is competitive and will be determined based on experience and qualifications. Actual compensation will vary based on location, job level, and individual skillset.

Collectors 是全球領先的創新科技公司，致力於為全球收藏家提供高附加價值服務。我們為數以百萬計創下紀錄的收藏品提供評級、鑑定、託管及交易服務，同時持續推動流程現代化與數碼化，以實現我們協助收藏家追求熱情的使命。我們誠邀優秀人才加入不斷成長的團隊。

我們的服務涵蓋收藏錢幣、交易卡、Funko Pop!、電子遊戲、活動門票、簽名及各類紀念品。我們旗下品牌包括 PSA、PCGS、PSA Games 及 Card Ladder。自1986年成立以來，我們已為數以百萬計的收藏品提供評級及鑑定服務。公司現有超過1,700名員工，分佈於美國 Santa Ana 總部及 Jersey City、Seattle，以及香港、巴黎、上海及東京等地的辦公室。

我們目前正在招聘一名助理營運經理（Assistant Operations Manager），加入營運團隊。

此職位將向營運總監（Operations Director）匯報，工作地點為香港，並可能需要不定期的本地及國際出差。

主要職責

●     管理及監督香港辦公室日常生產及營運活動

●     確保所有營運工作符合公司標準、政策及流程（包括與區域團隊的一致性）

●     監控營運表現，推動流程優化以提升效率及品質

●     與品質、供應鏈及其他區域團隊進行跨部門協作

●     支援產能規劃及資源配置，以配合業務需求

●     識別營運中的問題及改善空間，並及時制定及落實改善措施

●     確保符合本地法規、公司政策及安全標準

●     編製定期營運報告，並向管理層匯報業務進展

●     領導、指導及發展本地營運團隊，提升團隊績效及凝聚力

●     推動成本控制措施，持續優化整體營運效率

任職要求

●     具生產管理、營運管理或相關專業背景者優先

●     至少5年以上營運或生產管理相關工作經驗

●     熟悉營運流程及持續改善方法（如精益管理等）

●     具備優秀的領導能力、溝通能力及人際交往能力

●     能夠在快節奏及跨文化環境中高效工作

優先條件

●     具收藏品、拍賣或評級相關行業經驗者優先

●     熟練使用 Microsoft Office 及相關營運系統（具ERP系統經驗者優先）

●     流利英語及普通話，並需具備良好粵語能力（香港工作環境必須)

出差要求

●     願意並能配合約5%的出差安排（主要用於培訓或業務支援）