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Recruit Ref: L05506915
Posting Date: 2022-08-17
Courtyard by Marriott Hong Kong
Courtyard by Marriott Hong Kong

Courtyard by Marriott Hong Kong is a leading business hotel on Hong Kong Island, offering an intimate conference room space and complimentary shuttle service to nearby corporate hubs. Many of our guest rooms and suites boasts picturesque views of the nearby Victoria Harbour and beyond, allowing our guests to soak in the scene in Sai Ying Pun. We're located a six-minute walk away from the MTR subway – HKU station of Island Line where guests could travel with ease to our downtown Hong Kong hotel.

Senior / Front Office Agent (5-day work)

Live Fully at Marriott International – #1 Leader in Hospitality

At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

Courtyard by Marriott Hong Kong, located at 167 Connaught Road West, Hong Kong is hiring a Senior / Front Office Agent.

Responsibilities include:

  • Provide guest check-in/check-out services; handle payment and billings
  • Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Build relationship with guests to delight and gain loyalty
  • Process all guest requests and relay messages. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved
  • Process room reservations requests, changes, or cancellations when required
  • Other duties as assigned by Supervisor

Requirements include:

  • Good spoken, written and reading ability in English, Cantonese and Mandarin
  • Proactive, with strong communication and problem-solving skills
  • Degree or diploma holder of Hospitality or related studies
  • Previous hotel related working experience is preferable
  • Candidates with more experience will be considered as Senior Front Office Agent

please click “Apply” button or send your resume (stating your expected salary and earliest reporting date) to the Human Resources Department.

E-mail: cy.hkgcy.career@courtyard.com
Address: 167 Connaught Road West, Hong Kong
Tel: 3717 - 8898
Fax: 3717 - 8897

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine,

DiversityInc. and Great Places to Work Institute, among others.

Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram

Visit marriott.com/careers to learn more about our workplace culture and career opportunities.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.


Summary
Industry:
Hotel / Hospitality 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Central & Western District / Admiralty
Benefits:
  • Dental Insurance
  • Education Allowance
  • Five-Day Work
  • Life Insurance
  • Marriage Leave
  • Meal Allowance
  • Medical Insurance
  • On-the-job training
  • Promotion
  • Staff Discount
  • Year end bonus
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