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Recruit Ref: L05428536
Posting Date: 2022-08-11
D & P Education Kingdom Limited
D & P Education Kingdom Limited

D & P Education Kingdom Limited為新世界(K11)旗下附屬公司與DR-Max及另一上巿公司合資成立的公司,本公司乃為「D Mind & the Prince」幼兒英語的銷售公司。公司創辦人多年來一直熱衷於教育事業並致力於幼兒教育。為配合業務拓展,本公司現誠邀有志投入幼兒教育的你加入。

Customer Service Supervisor

Responsibilities:

  • Manage customer services operations and handle customers’ enquiries & complaints.
  • Oversee and manage performance of all customer services to deliver best service.
  • Manage the user case to best satisfy students and teacher
  • Provide assistance to teachers when needed
  • Supervise and train fresh staff on product replacement and repairs services, membership handling and administrative procedures, etc.
  • Handle walk-in inquiries, calls, and customer follow-ups

Requirements:

  • Degree holder and/or relevant qualification is preferred
  • 2-3 years managerial experience would be an advantage
  • Able to multi-task & work under pressure
  • Computer literate, especially in Microsoft Office (Word & Excel)
  • Fluent in Cantonese and English, Mandarin is an advantage

Working Hours: 

  • 09:30-18:30; 5-day work per week (may including Saturday or Sunday)

 

We offer attractive remuneration package (including 5-day work, 12-20 days annual leave, bank holiday, marriage leave, birthday red packet, performance bonus, staff purchase discount etc.) to the right candidate.

Interested parties can apply with your full resume in MS Word/PDF format with CURRENT salary and EXPECTED salary and the date of availability (applications without such information will not be considered) via email or whatsapp 6201 5237. Please also quote the job title you are applying on your application.

Information provided will be treated in strict confidence and used for recruitment purposes only.


Summary
Industry:
Education / Training 
Job Category / Function:
Job Position Level:
Middle 
Employment Term:
Full Time 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
2 or above 
Salary(HKD):
-- (Monthly)
Location:
Kwai Tsing District / Kwai Hing
Benefits:
  • Birthday Gift
  • Five-Day Work
  • Marriage Leave
  • Medical Insurance
  • On-the-job training
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