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Employer Ref: SDKTSA
Recruit Ref: L05498516
Posting Date: 2022-09-30
Dah Chong Hong (MSC) Ltd
Dah Chong Hong (MSC) Ltd

We are a leading motor service company in Hong Kong and are recognized as the best motor service provider in the territory. Our business includes top-quality service support networks to the commercial and private vehicle. We are now looking for high caliber to fill the position.

Senior Service Adviser/ Service Adviser

Responsibilities:

  • Providing quality customer service on motor after sales services, including cost quotation and professional advice to customers regarding vehicle service, repair and maintenance
  • Liaise with customer and provide sales promotion and progress update to build up good customer relationship
  • Work closely with workshop technical team to ensure smooth operation of service centre
  • Follow up repair progress and prepare related document
  • Handle enquiries and complaints in a professional manner

Requirements:

  • Form 5 or above
  • At least 2-3 years relevant experience of customer services, automotive industry is preferred
  • Self-motivated, aggressive, passionate, customer-oriented and excellent in communication skills
  • Good command of both written & spoken English and Chinese
  • Possessing valid driving license class 1, 2 is preferred
  • Knowledge on MS Office including Word, Excel and Chinese word processing
  • Candidate with more experience may consider as Senior Service Adviser
  • Work Location: San Tin

Summary
Industry:
Motor Vehicles 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
-- 
Total Working Exp:
1-2 
Salary(HKD):
--
Location:
Yuen Long District / Yuen Long
Benefits:
  • Bank Holiday
  • Commission
  • Life Insurance
  • Marriage Leave
  • Meal Allowance
  • Medical Insurance
  • On-the-job training
  • Overtime Pay
  • Paternity Leave
  • Performance Bonus
  • Promotion
  • Staff Discount
  • Transportation Allowance
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Keywords: CS,Sales,Adviser,commission,motor
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