JOB SUMMARY :

The Payroll Manager is responsible for overseeing the full payroll function for both corporate associates and coordinating with multiple hotel properties within the group. This role requires strong experience in the corporate hospitality industry, managing complex payroll structures. The Payroll Manager will lead payroll operations, ensure statutory compliance, and collaborate closely with property HR teams to maintain accuracy, consistency, and efficiency in all payroll‑related processes.

PRINCIPAL ACCOUNTABILITIES :

1. Payroll Management & Operations

• Lead and manage full-cycle payroll processing for corporate offices and coordinate with hotel properties.

• Oversee accurate calculation of wages, allowances, incentives, and other hospitality-specific variable pay components.

• Review and validate payroll summaries, MPF contributions, tax filings, and statutory submissions.

• Ensure timely processing of new hires, transfers, promotions, separations, and salary adjustments.

2. Collaboration with Property HR Teams

• Act as the main payroll contact point for all hotel properties.

• Work closely with property HR teams to collect, verify, and consolidate payroll data.

• Provide guidance and support to property HR on payroll policies, system usage, statutory requirements, and payroll timeline management.

• Conduct regular meetings or check-ins with property HR teams to ensure alignment and promptly address payroll issues.

3. Compliance & Audit

• Ensure payroll procedures comply with local labour laws, tax regulations, statutory reporting, and internal policies.

• Lead preparation for internal and external audits and ensure all payroll documentation is properly maintained.

• Monitor updates to labour legislation and hospitality industry payroll practices and ensure timely adoption.

4. System, Vendor & Process Management

• Oversee payroll and HRIS systems to ensure data integrity and operational efficiency.

• Liaise with IT departments and external vendors to resolve system issues and implement enhancements.

• Recommend and implement process improvements, automation, and best practices to streamline payroll workflows.

5. Reporting & Analysis

• Prepare payroll cost summaries, reports, and analytics for management review.

• Support management in manpower budgeting, forecasting, and annual salary review exercises.

• Provide accurate payroll insights to aid decision‑making across corporate and hotel operations.

6. Employee & Stakeholder Communication

• Handle escalated employee payroll inquiries with professionalism and confidentiality.

• Provide training and guidance to HR team members and property HR associates when required.

• Ensure effective communication of payroll policies and updates across the organization.

PERSON REQUIREMENT

Education Level:

• Bachelor’s Degree in Human Resources, Accounting, Finance, Business Administration, or a related discipline.  

Years of Experience:

• Minimum 7–10 years of payroll experience, including at least 3 years in a supervisory or managerial role.

Area of Experience:

• Hospitality industry experience is required, preferably within a corporate or multi-property environment.

• Solid knowledge of payroll systems.

• Experience managing payroll across multiple hotels or properties is highly preferred.

• Candidate with less experience will be considered as Assistant Payroll Manager.

Other Professional Qualifications / Technical Skills / Knowledge required:

• Strong understanding of hospitality payroll structures.

• Excellent knowledge of labour laws, MPF, tax regulations, and statutory filings.

• Exceptional accuracy and attention to detail.

• Strong analytical, problem‑solving, and time‑management skills.

• Ability to handle confidential information with professionalism.

• Excellent communication skills and stakeholder management, especially with property HR teams.

• Proficiency in Microsoft Excel and HR/payroll systems.