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Recruit Ref: L05862586
Posting Date: 2024-05-08
Dorsett Wanchai, Hong Kong
Dorsett Wanchai, Hong Kong

Award-winning and TripAdvisor’s recommended 454-room 4.5-star Dorsett Wanchai, Hong Kong is situated on the former Xin Hua News Agency Building, right amidst the commercial district of Wan Chai and shopping attractions of Causeway Bay. It offers guests convenience and an utmost accommodation experience with its strategic location, unmatched value and a new dimension of comfort. Dorsett Wanchai, Hong Kong carves a niche for itself with its excellent customer service and product innovation. In addition, Dorsett Wanchai, Hong Kong is committed to the continued improvement for the environment and social sustainability performance.

Guest Services Manager (5-day work week)
  • Higher Diploma in Hotel Management or equivalent
  • Minimum 5 years' relevant experience in Hotel Industry of which at least 2 years' experience in supervisory level
  • Service-oriented with sound knowledge in Front Office Operation
  • Knowledge of using Fidelio Opera is preferred
  • Strong interpersonal and communications skills
  • Outgoing and customer-oriented
  • Good command of both written and spoken English, Cantonese and Mandarin
  • Candidate with less experience can apply for Assistant Guest Services Manager
  • Immediate availability is high preferred

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidentiality and will only be used for applications for relevant / similar post(s) within the Group.

Applicants who do not hear from us within eight weeks should consider their applications unsuccessful. Information collected will be used for employment only and will be destroyed 6 months after the interview.


Summary
Industry:
Hotel / Hospitality 
Job Category / Function:
Job Position Level:
Middle 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
5-10 
Salary(HKD):
$28,000 - $30,000 (Monthly)
Location:
Wanchai District / Wan Chai
Benefits:
  • Birthday Leave
  • Commission
  • Five-Day Work
  • Flexible Working Hours
  • Labour / Statutory Holiday
  • Marriage Leave
  • Meal Allowance
  • Medical Insurance
  • Promotion
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