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Recruit Ref: L05428513
Posting Date: 2022-05-16
Dr-Max Limited
Dr-Max Limited

與您攜手‧走得更遠

DR-Max Limited 成立於 2004 年,憑藉對幼兒教育的熱忱,加上專業的出版團隊,多年來製作無數優質教材,更榮獲「香港卓越服務名牌」及多個獎項。除了自行研發、獲得名人推薦及家長推崇的Electronic English外,亦與迪士尼及華納兄弟等國際知名品牌合作出版,務求提升小朋友的學習興趣,增進親子互動,讓家長輕鬆見證孩子成長。

Your trusted partner to walk further

Established in 2004, DR-Max Limited specializes in producing quality children publications. With immense passion for education and a team of publishing professionals, DR-Max has captured the “Hong Kong Premier Service Brand” and many other awards. In addition to the well-acclaimed Electronic English, DR-Max Limited also collaborates in publishing with internationally renowned brands, such as Disney and Warner Brothers. This hopes to enhance children’s motivation in learning, and to facilitate parent-child interactions.

客戶服務代表 Customer Service Executive

Position : 客戶服務代表 / 客戶服務主任 Customer Service Representative / Executive

 

崗位職責 :

  • 負責電話跟進學員學習進度、使用教材情況及更新客戶資料
  • 處理客戶查詢及投訴
  • 提供優質顧客及售後服務
  • 處理日常文書工作及執行特別或臨時職務
  • 負責統籌大堂接待工作(接待家長及學生、會員登記、安排房間等)以維持接待處有效運作

 

崗位要求 :

  • 文憑或以上程度,必須具最少2年全職客服工作經驗
  • 流利廣東話及良好中英文書寫,一般普通話及英文會話
  • 熟練電腦操作 (包括 Excel 及 Word)及中文倉頡/速成輸入法
  • 有愛心、耐性及喜愛與小朋友溝通
  • 有獨立處事能力及良好溝通技巧、熱誠有禮、主動積極、性格成熟、有責任感及守時自律
  • 對教育行業有興趣或有經驗者優先考慮

 

 

上班時間:

11:30-20:30 (星期一至五)

本公司提供良好薪酬福利包括五天工作週、有薪年假12-20天、銀行假期、婚假、生日利是、健康奬、酌情性花紅及員工購物優惠等。

 

有意者請列明所申請職位名稱以MS Word/PDF格式透過電郵履歷表或whatsapp將履歷表(包括現時薪酬、期望薪酬及可到職日期)至人力資源及行政部申請。

 

所有申請人提供之資料將絕對保密及只作招聘用途。

申請人如在6星期內收不到面試邀請將被視作申請不成功, 有關申請資料亦將被刪除。


Summary
Industry:
Printing & Publishing 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
2 
Salary(HKD):
$14,000 - $16,000 (Monthly)
Location:
Kwai Tsing District / Kwai Chung
Benefits:
  • Birthday Gift
  • Five-Day Work
  • Marriage Leave
  • Paternity Leave
  • Staff Discount
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