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Recruit Ref: L04887656
Posting Date: 2021-02-08
eeio Limited
eeio Limited

eeio Limited

About eeio Ltd

Established in 2006 at Hong Kong, eeio is an Information and Communication Technologies service provider. We focus on building customized solutions with market leading products and services for the customers. Our experienced and certified engineers provide IT technical services and consultation to our customers. Employing leading software and tools across multiple domains, we empower our customers to design, build and maintain their technological infrastructure.

Mission

We are committed to provide best valued and cost effective proven technology solutions to our customers to benefit their businesses. We strive to help them maximize their returns on investments and resources by allowing them to focus on their core businesses rather than investing resources in managing their IT infrastructure.

Further information about eeio please visit our website http://www.eeio.hk

Technical Support

Job Responsibilities:

  • Provide first tier onsite and remote control support for incoming queries and issues related to computer systems, software, hardware and network cabling
  • Computer troubleshooting
  • Response to queries over the phone or by email
  • Follow up with users to ensure the problem has been solved
  • Handle scheduled and ad hoc support task
  • Evaluate new hardware and software technology
  • Field support engineer

Job Requirements:

  • At least 1-2 years working experience in System support
  • Knowledge of networking, windows server, office365 will be an advantage
  • Ability to handle constantly changing flow of traffic; be able to multitask effectively during peak times; exercise professionalism during stressful situations
  • Good command of both spoken and written English
  • Good problem-solving skills
  • Ability to work with or without supervision and willing to learn
  • Excellent communication skills and interpersonal skills
  • Occasional travel & vessel attendance is required

Benefits

  • Five-day work week
  • Life insurance
  • Medical
  • Overtime pay
  • Performance bonus

Please email to hr@eeio.hk


Summary
Industry:
Information Technology 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
-- 
Total Working Exp:
1-2 
Salary(HKD):
--
Benefits:
  • Five-Day Work
  • Life Insurance
  • Medical Insurance
  • Overtime Pay
  • Performance Bonus
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