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Recruit Ref: L0604217886
Posting Date: 2026-03-10
Fano Labs Limited
Business Analyst

Job Description:

  • Learn and master product features and acts as application specialist to present our product values to clients

  • Gather user requirements and translate them into actionable items for implementation

  • Prepare project/ product document such as User requirement document, Use cases, User Manual, UAT Test Plan etc.

  • Receive and manage clients’ reported issues and provide initial investigation and response to the client

  • Trouble shoot on issue by analyzing error log and keep track of issue status and follow up in well manner

  • Work across multiple internal teams and external partners to ensure project success

  • Offer professional user training and support to clients on our enterprise products

  • Keen on learning, fast on picking up new technology and applying them in projects with practical deliverables

Requirements:

  • Bachelor’s degree in any relevant disciplines (Finance, Business Management, Project Management, Information System or Computer Science)

  • Minimum 2+ years of experience as consultant/support role in application/software project delivery

  • Sound knowledge on SaaS product, cloud/ on-premises hosting, project management approach and web/ app application is an advantage

  • Excellent communication and presentation skills

  • Fluent in English, Cantonese, and Mandarin

  • Fresh graduate with passion in the digital industry will also be considered


Summary
Industry:
Information Technology 
Job Category / Function:
IT (System Analyst)
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
Bachelor 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Tai Po District / Tai Po
Benefits:
--
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