Recruit Ref: L05843829
Posting Date: 2024-04-17
Feeding Hong Kong Limited

Feeding Hong Kong is a local food bank dedicated to rescuing surplus nutritious food from retailers, distributors and manufacturers and redistributing it to people in need. Our task is to fight hunger in Hong Kong and at the same time reduce the amount of quality food that is being sent to our city’s landfills.

Every day we collect fresh, high quality food that would otherwise be thrown away, and deliver it to our network of partner charities who are providing food to the hungry in our community.

At the same time, we work tirelessly to raise awareness about poverty and food insecurity in Hong Kong and promote healthy eating and nutritional education to the most vulnerable groups in our community.

Charities Manager

Job Highlights

  • 5-day work, Bank Holidays, Flexible Working Hour
  • Medical Insurance, Dental Care Allowance
  • 5 year’s managerial experiences with NGOs

Job Description

Feeding Hong Kong is seeking a passionate Charities Manager to join their team, making a meaningful impact by providing food assistance to the community and collaborating with like-minded individuals.

Job purpose

  • Maximise relationships and add value to enhance the delivery and sustainability of Feeding Hong Kong (FHK)'s surplus food program for the charity community;
  • Secure, develop and maintain charity relationships, plus raising awareness of FHK;
  • Coordinate the efficient allocation of donations, ensuring adherence to safety and quality standards;
  • Collaborate with teams to develop, monitor, and review operational processes and communications between charity partners and FHK;
  • Coordinate with charities on community and CSR events.

Key responsibilities

Establishing and maintaining charity partnerships

  • Create an open, aligned, cooperative relationships with strategic charity partners;
  • Carry out regular visits to charities for programmes and services update;
  • Be responsible for ensuring that KPIs are reached and maintained;
  • Identify and expand FHK charity networks for surplus food;
  • Ensure charity partners comply with the food safety standards set out by FHK;
  • Lead and responsible for  the Annual Charity Survey;
  • Refine and update the Charities service policies and procedures manual.
  • Ensure effective communications between FHK and the growing charity base;

Coordinating the allocation of donations

  • Work closely with the food sourcing and operation teams to ensure efficient and effective distribution of donated food and resources;
  • Collaborate closely between Operation teams and charity partners to plan and fulfill charity orders and ensure a smooth logistics process;
  • Collaborate with internal teams and external stakeholders to optimise distribution routes and maximise the impact of donated resources.

Developing appropriate and consistent operational processes

  • Work across teams to develop and continuously improve the operational protocol;
  • Develop and deliver FHK’s charity programmes within agreed budgets and to agreed timescales;
  • Work together with Operations and Food Sourcing to continuously evaluate and improve logistics processes to enhance efficiency and reduce costs.

Community Capacity Building

  • Seek opportunities to enable and motivate charities to increase their capacity and ability to take more food, more often;
  • Take an active role in participating in community events and networking activities, supported by the wider team and volunteers;
  • Collaborate and co-create with the Community Engagement team to plan and execute CSR events involving Charity initiatives;
  • Support the Communications team with regular content to promote FHK.


  • Be a role model in leadership and team management;
  • Ability to motivate and supervise team members.


  • Assist with other activities of the organisation as required.
  • Responsible to ensure data in the system is accurate and up to date.

Experience, skills and knowledge


  • Written and spoken Cantonese and English (fluency in both);
  • At least 5 - 7 year’s managerial experiences with NGOs is preferred;
  • Candidates with a commercial background who are passionate about reducing food waste and supporting charities will also be considered;
  • To be fully committed to the mission of FHK to reduce food waste, feed charities and drive change.

Experience of:

  • Managing donations, logistics, or operations;
  • Establishing and maintaining partnerships and relationships to create and deliver shared best practices;
  • Managing expectations with internal and external stakeholders.

Able to:

  • Establish strong working relationships with Feeding Hong Kong stakeholders;
  • Communicate effectively in a range of forms and demonstrate excellent presentation skills;
  • Set priorities, organise and manage a demanding workload and monitor project progress towards achieving objectives;
  • Motivate, manage and organise individuals and groups;
  • Work independently and with diverse groups of people;
  • Drive, influence and negotiate to achieve the desired outcome;
  • Display high level of initiative, problem solving and decision-making;
  • Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism;
  • Be flexible about your working arrangements as the role may involve weekend and evening working.

Interested parties please send your resume with expected salary to

Association / Organization / Social Service / NGO 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
  • Bank Holiday
  • Dental Insurance
  • Five-Day Work
  • Flexible Working Hours
  • Medical Insurance
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