What you will do:

• Proactively prospect, solicit, and book catering business from all lead sources (inbound, outbound, RFP sites, planners, direct clients, etc.).
• Respond promptly and professionally to all phone, email, and walk-in catering inquiries.
• Collaborate with the Sales and Catering teams to optimize function-space usage and maximize total revenue.
• Conduct engaging site tours for prospective clients, meeting planners, and wedding couples.
• Skillfully negotiate rates, terms, and services to achieve the highest possible revenue and profit while meeting client expectations.
• Confidently entertain and build relationships with clients as appropriate.
• Close bookings by effectively upselling all revenue centers (F&B, AV, décor, rooms, etc.).
• Immediately escalate any issues or unusual situations to the Director of Catering for quick resolution.
• Prepare and submit accurate monthly catering booking and pacing reports.
• Meet or exceed annual personal catering sales booking goals.
• Possess in-depth knowledge of the hotel’s event spaces, capacities, and the competitive market.
• Review all function-room setups and special requirements with the Banquet Manager and Head Houseman.
• Thoroughly proof and approve all Banquet Event Orders (BEOs), resumes, and daily/weekly event sheets for content and accuracy.
• Contribute ideas and feedback to the annual catering marketing plan and budget.
• Develop and implement targeted sales initiatives and projects to grow volume and profit in assigned markets.
• Respond calmly and appropriately to any hotel emergency or safety situation.
• Perform additional tasks and projects as assigned by management

What you bring:

• Excellent reading, writing, and oral proficiency in the English language.
• 2 - 3 years of previous catering sales
• Strong selling, communication and interpersonal skills
• High level of creativity

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Birthday Leave
• Complimentary Employee Meals
• Public Holidays

Schedule & hours:

• 5-Days Work
• This is a full-time position

Join our Team

We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. On offer is the opportunity to build a life-long career with global potential, professional growth and a supporting platform to excel with a real sense of pride in work well done.

Join Four Seasons to experience a globally recognized culture of connection, craftsmanship and character, based on a fundamental belief in the power of people.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

*** Personal data collected will be held in strict confidence and used for recruitment purposes in Four Seasons Hotels & Resorts only ***