Job Descriptions

• Maintain and provide daily Fee Advisory service
• Prepare fee estimation for all in-patients prior to their admission
• Provide updated fee estimation during hospitalization on any necessary change of or additional care as per physician(s) orders.
• Provide Fee Advisory service to patients who are admitting for more challenging/complex cases
• Support Business Office Front Office in extension of Insurance coverage with fee estimation if required
• Provide assistance to in-flight billing service for package billing items clarification where necessary
• Assist in the preparation of weekly reports and updates of historical in-patient bill on common surgical procedures for respective stakeholder reference
• Assist in preparation of quarterly statistics according to Department of Health's requirements
• Assist Senior Fee Advisor on Fee Advisory team members’ training
• Develop and maintain good rapport within and outside of GHK, i.e. Doctors/Clinics, Nursing, Allied Health staff and vendors  

Requirements

• Diploma or above in related discipline
• Relevant working experience in healthcare field. Nursing background would be an advantage.
• Familiar in MS Office, especially Microsoft Excel
• Be self-motivated and proactive with the ability to prioritize with limited guidance
• Excellent interpersonal, customer service and communication skills
• Fluent English and Cantonese written and verbal communication skills
• Able to work on shift duties

*Gleneagles always prioritizes staff’s well-being and work-life balance. Join us now to enjoy our enhanced leave package with Family Care Leave, Birthday Leave, etc! We also offers Voluntary Provident Fund Scheme - employer's contributions including MPF equal to 8% of employee's basic salary, with no cap. Join us and let us be your long-term partner through your journey of career development!