Employer Ref: GHK-CSO
Recruit Ref: L059547544
Posting Date: 2025-03-21
Gleneagles Hong Kong Hospital
Gleneagles Hong Kong Hospital

Parkway Pantai Limited (PPL), in partnership with NWS Holdings Limited, and with Li Ka Shing Faculty of Medicine of The University of Hong Kong as the exclusive clinical partner, will build a new 500-bed private hospital at Wong Chuk Hang, Hong Kong. Led by a team of premier medical and healthcare professionals and supported by state-of-the-art clinical equipment, the hospital will provide a full range of quality clinical services with more than 35 specialties and subspecialties.


As one of the preferred employers in the healthcare industry, we offer exciting job opportunities in a positive environment that puts people first.

Customer Service Officer

Job Descriptions

  • Provide billing, invoicing, cashier and admission services to hospital patients and clients
  • Follow up payment with clients, clinics, corporate and insurance companies
  • Ensure customer satisfaction and provide professional customer support
  • Maintaining a positive, empathetic and professional attitude toward customers at all times

Requirements

  • Form 5 or above
  • Prior experience in hospital, hotel, airline or insurance company preferred
  • Experience in the area of billing and cashier would be an advantage
  • Proficient in both spoken and written English and Chinese
  • Customer-oriented with excellent communication and interpersonal skills
  • Team player, and able to work independently and under pressure
  • Good knowledge of computer skill, proficiency with Microsoft Word, Excel and Email system
  • Able to work on shift duties

*Gleneagles always prioritizes staff’s well-being and work-life balance. Join us now to enjoy our enhanced leave package with Family Care Leave, Birthday Leave, etc! We also offers Voluntary Provident Fund Scheme - employer's contributions including MPF equal to 8% of employee's basic salary, with no cap. Join us and let us be your long-term partner through your journey of career development!

 

Summary
Industry:
Hospital 
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
-- (Monthly)
Location:
Southern District / Wong Chuk Hang
Benefits:
--
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Keywords: GHK,Gleneagles,Hospital,港怡醫院,CSO
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