Employer Ref: GHK-GRO
Recruit Ref: L060002749
Posting Date: 2025-10-17
Gleneagles Hong Kong Hospital
Gleneagles Hong Kong Hospital

Parkway Pantai Limited (PPL), in partnership with NWS Holdings Limited, and with Li Ka Shing Faculty of Medicine of The University of Hong Kong as the exclusive clinical partner, will build a new 500-bed private hospital at Wong Chuk Hang, Hong Kong. Led by a team of premier medical and healthcare professionals and supported by state-of-the-art clinical equipment, the hospital will provide a full range of quality clinical services with more than 35 specialties and subspecialties.


As one of the preferred employers in the healthcare industry, we offer exciting job opportunities in a positive environment that puts people first.

Guest Relations Officer

Job Descriptions

  • Responsible and familiar with front desk duties including greeting customers, handling customers’ enquiries and feedback management
  • Provide administrative support to the guests
  • Ensure smooth operations of the reception area
  • Supervise junior Guest Relations Officer
  • Host service committee meetings with other departments
  • Host customer service training
  • Communicate with related vendors on system requirements and enhancement 

Requirements

  • Degree or diploma holder, preferably in hotel or tourism management
  • At least 2 year of customer service experience, preferably in hospitality, tourism, hotel or related service industry
  • People-oriented with full commitment to customer service
  • Proactive and able to work under high pressure
  • Good command of spoken and written English and Chinese
  • Proficient in MS Office and Chinese Word processing
  • Willing to work on shift

*Gleneagles always prioritizes staff’s well-being and work-life balance. Join us now to enjoy our enhanced leave package with Family Care Leave, Birthday Leave, etc! We also offers Voluntary Provident Fund Scheme - employer's contributions including MPF equal to 8% of employee's basic salary, with no cap. Join us and let us be your long-term partner through your journey of career development!

 

Summary
Industry:
Hospital 
Job Position Level:
General 
Employment Term:
Full Time / Permanent 
Min. Edu. Level Req:
Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
2 or above 
Salary(HKD):
-- (Monthly)
Location:
Southern District / Wong Chuk Hang
Benefits:
--
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Keywords: GHK,Gleneagles,Hospital,premium,Officer
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