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Recruit Ref: L0525142
Posting Date: 2021-07-26
Golday Precious Metals Co Ltd

香港金盛貴金屬有限公司,註冊成立於香港,是香港金銀貿易場AA類047行員,主要從事貴金屬交易,所有交易活動均受香港法律法規的管制,受到香港金銀業貿易場的認可和監管。依托香港金銀業貿易場百年曆史的專業化服務爲方向,以客戶利益和資産增值爲目標,公平、公正、公開、完善的交易制度。金盛金融集團憑借雄厚的綜合實力,秉承“誠信、專業,創新”的經營理念,堅持“以客爲先”的精神。

Client Relationship Officer 客戶關係主任

職責:

1. 處理及解答客戶查詢或問題, 處理開戶程式

2. 點對點與客戶進行回訪,包括電話和線上的操作

3. 定期在社交媒體或平台上,包括微信、微博、論壇等發表信息及與客戶進行通信

4. 提供客戶服務,包括解答貿易平臺遇見問題,交易問題,處理及跟進客戶投訴

5. 開發公司新客戶,促使客戶進行開戶、注資、交易

6. 維持與現有和潛在客戶的關係

7. 執行日常工作

8. 幫助解決突發事件或任務

9. 不涉及Cold-calling和外出客戶推廣工作

 

要求:

1. 副學位或以上學歷優先, 同時歡迎應屆畢業生和有內地背景的人士

2. 1年客戶服務或保險業的工作經驗

3. 熟悉MS Office, 及中文打字

4. 良好人際關係及溝通技巧

5. 良好中英文溝通及書寫, 普通話必須要良好

6. 自我推動, 主動, 有責任感, 能在壓力下工作

7. 需要24小時輪班工作,每天工作8.5小時

8. 即時上班優先

 

待遇:
5天工作,雙糧,年終花紅,生日利是,銀行假期,有薪年假10日起, 團體醫療等

 

 

有興趣者請直接按“Apply Now”遞交履歷表。

 

 

 


Summary
Industry:
Banking / Finance / Securities / Investments 
Job Position Level:
Middle 
Employment Term:
Full Time 
Min. Edu. Level Req:
DSE  
Total Working Exp:
-- 
Salary(HKD):
$18,000 or above (Monthly)
Location:
Yau Tsim Mong District / Tsim Sha Tsui
Benefits:
  • Bank Holiday
  • Commission
  • Double Pay
  • Education Allowance
  • Five-Day Work
  • Marriage Leave
  • Meal Allowance
  • On-the-job training
  • Paternity Leave
  • Performance Bonus
  • Promotion
  • Transportation Allowance
  • Year end bonus
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