GROUND SERVICES SUPERVISOR / OFFICER (CONTRACTS AND PROJECT DEVELOPMENT)

You are expected to assist in establishing the policy and procedures for ground handling agent selection and assessment.

Key Responsibilities

• Negotiate and finalize all contracts with ground service providers at each airport station, ensuring favourable terms and conditions
• Provide full analysis for service provider selection
• Review all agreements between the airline and airport authorities related to ground operations
• Visit and meet with external service providers to ensure compliance and operation integrity
• Manage Service Level Agreements with all external service providers in HK and outstations
• Plan and execute contract renewal according to service provider performance
• Ensure all contracts bring the Company the best efficiency and cost effectiveness
• Work closely with other departments and sections on new station preparation and set up 
• Participate in the preparation of the annual ground services budget in collaboration with the Finance department
• Collaborates with the HR department to determine staffing requirements for outstations, working closely to calculate the necessary headcounts and actively participating in the recruitment process to ensure the selection of suitable personnel
• Provides support to Outstation Managers during the setup of new stations, assisting with office setup and actively participating in the recruitment process to ensure appropriate staffing and efficient station functioning
• Implements and monitors cost control measures within the Ground Services team, establishing a strong mindset focused on cost efficiency, continuously evaluating, and improving processes, and optimizing expenses to enhance financial performance
• Perform any other duties as assigned 

Requirements

• Bachelor's degree in business, logistics, aviation management, or a related field
• A minimum of 3 years’ aviation or airline experience, including 3 years in managerial level
• Strong negotiation and communication skills, with the ability to interact effectively with diverse stakeholders
• Knowledge of all aspects of Ground Operations and IOSA requirements
• Thorough understanding of ground services operations, airport regulations, and industry best practices
• Excellent command of written and spoken English and Chinese (Mandarin is a plus)
• Advanced knowledge in Microsoft Office
• People manager with good communication skills and a fast decision maker
• Excellent analytical and problem-solving skills, with the ability to identify and address issues proactively
• Willingness to travel to various airport stations as required
• Less experience candidate will be considered as Officer. Fresh graduates are also welcomed

We offer a competitive compensation package to the successful candidate. Interested parties, please click “Apply” to submit your application no later than 19 June 2026.

For more information of our recruitment, please visit our company website: https://www.greaterbay-airlines.com/hk/en/join-us/join-our-team.html 

Greater Bay Airlines is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Our Personal Information Collection Statement will be available upon your online application. Applicants not being notified within 8 weeks may consider their application unsuccessful. Their personal data will be retained for a period of 12 months from the application date and will be destroyed thereafter.