Responsibilities:

Process and Workflow Improvement 

• Assist team manager to implement process and workflow enhancement initiatives and track results
• Transform work files to enable standardization, automation and better control
• Identify system gaps and areas to automate to minimize manual work and human error
• Participate in system enhancement project and UAT to communicate business user requirements to Technology and Digital team   
• Regularly conduct training and communicate with users on the latest system and workflow changes
• Strive for continuous improvements by exploring the latest available technology  

Data Analysis and Integration

• Design and develop new tools for timely and accurate data tabulation and reporting
• Understand business process and KPI calculations, able to translate them into data logic and data structure improvements
• Work closely with Business Operations, Finance and Technology and Digital team to cross check and ensure data quality
• Assist in budgeting, forecasting and planning projects 

Requirements:

• Degree in Information System or Business-related disciplines 
• At least 5 years of solid experience in process improvement, project management and business planning, preferably in real estate or retail industry
• Tech savvy, logical and attentive to details
• Strong business acumen, excellent communication skills
• A good team player with an open-to-change mindset
• Proficient in computer applications including Tableau, PowerBI, Salesforce, Oracle, and other Microsoft applications such as Excel, Word and PowerPoint 
• Good command of spoken and written English and Chinese (including Putonghua)
• Embracing our values of integrity, sustainability, excellence and openness