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Recruit Ref: L05061913
Posting Date: 2021-08-31
Hero Cross Company Limited
Merchandising Manager

Job Highlights

  • 5 years or above toys merchandising experience
  • Knowledge in Licensed Products
  • Good command in English, Cantonese, Mandarin

Job Description

  • Will be involved with all aspects of product manufacturing from sourcing new production facilities
  • Oversee the whole process from order planning to order operations and to identify areas to be improved
  • Conduct regular factory visit and maintain good relationship with factories and suppliers. Provide support and solution to factories for production or technical problem
  • Supervise the daily operation of the production line; monitor the production plan, quality
  • Monitor production to ensure on time delivery
  • To possess strong Toys Industrial knowledge to enhance the efficiency of production
  • Work with QC and Shipping teams to ensure the products’ quality standard and on-time shipment schedule.
  • Study and evaluate production capacity and product quality of potential factories for toys & toys-assembling whenever necessary
  • Perform quality inspections and keep good quality of products
  • Coordinate with internal division to identify the requirement inspection plans and quality standards
  • Develop and streamline the inspection checklist, defect classification lists and inspection SOP Plans
  • Effectively communicate and coordinate merchandising team in all quality issues
  • Attend product meetings on development of products
  • Collaborate with design team to ensure smooth process of sample and bulk production
  • Work closely with the design team & needs to provide options in materials, suppliers, techniques and costs
  • Lead and collaborate with designers for design modification
  • Responsible for Moulding and inventory control
  • Ad hoc projects as assigned


  • Raise purchase orders and coordinate with suppliers to ensure the agreed lead time is met. Monitor and follow up when necessary
  • Responsible for handling purchase orders and update the status reports regularly, inventory control
  • Coordinate with suppliers to ensure the agreed lead time is met. Monitor and follow up when necessary
  • Work closely with suppliers for their quality of products and services as well as price negotiation / comparison

Salary Package

  • Annual performance bonus
  • 5 days’ work
  • Staff purchase discounts
  • 7 days of Annual leave (+1 per year), birthday leave


Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Total Working Exp:
5 or above 
Kwun Tong District / Kowloon Bay
  • Birthday Leave
  • Five-Day Work
  • Staff Discount
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