As our Senior Operations Officer, you’ll support HID’s success by: 

• Owner of daily cross functional Backlog Review (MBL).
• Captures nature of Exception Orders and drives improvement via Pareto & Trend Analysis.
• Ensures OM Metrics (Lead Time, On Time Delivery, Scheduling Precision) are kept up to date with appropriate Failure Mode and Assignable Cause data logged, analyzed and actioned by functional owners.
• Manages ATP rules to ensure orders are consistently scheduled according to material levels and capacity. 
• Manages / drives SSD per GOP scheduling, with appropriate analysis and corrective actions as necessary 
• Tracks revenue, backlog, risks and rate of incoming orders to project final revenue against target.
• Manage and apply EPPT tool to come up with production plan and re-scheduling the orders accordingly.
• Facilitates regular Sales & Ops Revenue Review & Alignment meetings if necessary.
• Ensures Fulfillment Operations schedule and revenue projections are aligned.
• Acts as a liaison between Fulfillment Operations and Management for Backlog / Revenue Plan vs Actuals.
• Establish foundations for scheduling based on material availability and capacity. 
• Monitoring and regional PIM / Agile changes to support stop ship tickets and work with Quality team to make necessary ATP adjustments for the regions.
• Review and facilitate logistic advice to Regional Logistic team to support lead time management.
• Develop India playbook to comply with ISO documentation standards.
• Weekly Updates on OAC to analyze and substantiate and perform RCA / CA for lines that fail the KPI measurement (OTD / XLT).

Your Experience and Background include:  

• BS in Business or Industrial Engineering with a preference for planning & logistics management.
• Planning accreditations such as APICs certification in Supply Chain Management is preferred.
• Minimum 5 years supply chain / control tower planning experience required.
• Experience with Oracle ERP programs required.
• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Advanced Excel skill (pivot tables, macros, etc.) are preferred.
• Familiarity with Agile PLM is required.

Language Skills:                 

• Ability to effectively communicate in the English language verbally and in writing.

Computer Skills:   

• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Familiar with operating systems, such as Windows, etc.
• Intermediate level of Knowledge in MS Excel, Word, Outlook. 

Work Requirements:

• Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• (If applicable) Must be legally eligible to work in the country you are hired.  

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

(Information collected will be kept in strict confidence and only be used for recruitment related purpose.  Applicants information and curriculum vitae will be kept for a period of 3 months after selection process completed.)