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Employer Ref: RTF-12016
Recruit Ref: L055840217
Posting Date: 2022-12-01
HKT Services Limited (Group)
HKT Services Limited (Group)

HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.

HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.

HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.

Customer Officer - Social Media Team (5-Day Work)

< 立即加入 ! 全職新人獎金 $6,000 >

Your role

  • Handle customer inquiries and comments on social media channels and respond accordingly
  • Execute social media efforts to maintain good relationships with customers
  • Develop a consistent brand image across multiple platforms
  • Stay up-to-date on social media platform trends
  • Follow procedures and workflows with internal guidelines and regulatory requirements properly
  • Assist on ad-hoc jobs

  To succeed in this role

  • HKCEE/ HKDSE graduate or above
  • Social media management experience is a must
  • Good command of both written English and Chinese
  • Creative, good analytical mind, and able to work independently
  • Knowledge in computer applications e.g. Internet, Microsoft Office
  • Shift duty is required (shift allowance is granted)
  • Work location: Kowloon Bay

*$6000新人獎金 "受有關條款約束"                              

有關招募詳情請WhatsApp 6392 5242 或致電3922 6540 / 3922 6514 查詢

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume (please put our ref no. on the application subject), stating your present and expected salary to Human Resources Department by sending Email to career-cso@pccw.com or WhatsApp 6392 5242 for enquiries.

For more information on other job opportunities of PCCW, please visit our website: www.pccw.com. 

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.


Summary
Industry:
Tele-communications 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Kwun Tong District / Kowloon Bay
Benefits:
  • Free Shuttle Bus
  • Medical Insurance
  • Overtime Pay
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