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Employer Ref: RTF-12026
Recruit Ref: L055840227
Posting Date: 2022-12-01
HKT Services Limited (Group)
HKT Services Limited (Group)

HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.

HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.

HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.

Senior Customer Service Officer, Service Support (5 days)

Your Role:

  • Supervise a team of customer service staff
  • Ensure responsive problem solving
  • Assist execution of Marketing activities
  • Perform ad-hoc duties
  • Support other team members if needed

To succeed in this role:

  • Diploma or above
  • Knowledge in Customer Service is an advantage
  • Able to work on tight deadline and under pressure
  • Able to handle multiple projects concurrently
  • Good team player
  • Proficient in MS Office
  • Good command of both English & Chinese

Working Location: Tuen Mun / Kowloon Bay

有關招募詳情請WhatsApp 6392 5242 或致電3922 6540 / 3922 6514 查詢

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume (please put our ref no. on the application subject), stating your present and expected salary to Human Resources Department by sending Email to career-cso@pccw.com or WhatsApp 6392 5242 for enquiries.

For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request. 


Summary
Industry:
Tele-communications 
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
-- 
Salary(HKD):
--
Location:
Kwun Tong District / Kowloon BayTuen Mun District / Tuen Mun
Benefits:
  • Free Shuttle Bus
  • Medical Insurance
  • Performance Bonus
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Keywords: CSL,HKT,PCCW,1010
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