This job is already expired. Here to continue job search.
Employer Ref: RTS-06261
Recruit Ref: L0532812054
Posting Date: 2022-06-22
HKT Services Limited
HKT Services Limited

About HKT

HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and a leading innovator. Its fixed-line, broadband, mobile communication and media entertainment services offer a unique quadruple-play experience. HKT meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, media entertainment, enterprise solutions and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting and contact centers.

HKT is the first local mobile operator to launch a true 5G network in Hong Kong. Backed by its substantial holding of 5G spectrum across all bands and a robust and extensive fiber backhaul infrastructure, HKT is committed to providing comprehensive 5G network coverage across the city.

HKT delivers end-to-end integrated solutions employing emerging technologies such as 5G, cloud computing, Internet of Things (IoT) and artificial intelligence (AI) to accelerate the digital transformation of enterprises and contribute to Hong Kong's development into a smart city.

Riding on its massive loyal customer base, HKT has also built a digital ecosystem integrating its loyalty program, e-commerce, travel, insurance, FinTech and HealthTech services. The ecosystem deepens HKT’s relationship with its customers thereby enhancing customer retention and engagement.

Employing approximately 15,900 staff, HKT is headquartered in Hong Kong and maintains a presence in mainland China as well as other parts of the world.

The share stapled units of the HKT Trust and HKT Limited are listed on The Stock Exchange of Hong Kong Limited (SEHK: 6823).

HKT Limited is a company incorporated in the Cayman Islands with limited liability.

For career opportunities, please visit www.hkt.com

Customer Service Representative (Inbond Call Centre) (Welcome fresh graduates)

Your role

  • Handle customer enquiries and complaints on NETVIGATOR / Now TV / eye3 Smart Communications / Home Phone service via inbound phone calls
  • Identify customers’ needs and expectations, provide quality services and solutions to customers
  • Cooperate with other team members to resolve customer request efficiently
  • Cross-sell and up-sell company products and services

 

Working location

  • Shatin (nearby City One Town)

 

Working hours

  • Shift duties between 8am – 8pm, including weekends & public holidays
  • 42.5 or 48 working hours per week (optional to candidates)

 

To succeed in this role

  • F.5 / DSE or above
  • Bachelor degree holder or candidate with 2 years of relevant experience will be considered as Customer Service Executive
  • Good spoken English and Cantonese
  • Customer-oriented with passion, patience and caring attitude
  • Good interpersonal and communication skills

 

We offer you

  • Attractive basic salary with commission & sales incentive
  • Comprehensive training with pay
  • 14-day annual leave
  • Marriage leave
  • Maternity leave
  • Paternity leave
  • Career development opportunities
  • Medical insurance
  • MPF/Provident Fund schemes
  • Staff offer and staff recreation
  • Sponsorship of external study

 

 

Shatin Job Centre Job Fair

Date:      24 June 2022 (Friday)

Time:      2:00pm to 4:30pm

Venue: Shatin Job Centre, Labour Department

2/F Shatin Government Offices, 1 Sheung Wo Che Road, Shatin (Near Exit B, MTR Shatin Station)

Reservation/ Enquiry Number: 2158 5553

 

Application method 

I want to make an interview appointment: 6029 4292  https://bit.ly/3tidcUa 

Enquiry hotline: 28887388 

Email: career-consumer@pccw.com  

 


HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement ( www.hkt.com/privacy-statement ), a copy of which will be provided immediately upon request.


Summary
Industry:
Tele-communications 
Job Category / Function:
Job Position Level:
General 
Employment Term:
Full Time 
Min. Edu. Level Req:
F.5 / HKCEE 
Minimum QF Level attained:
-- 
Total Working Exp:
2 
Salary(HKD):
--
Location:
Shatin District / Shatin
Benefits:
  • Commission
  • Marriage Leave
  • Medical Insurance
  • On-the-job training
  • Paternity Leave
  • Staff Discount
This job is already expired. Here to continue job search.
Recruit.com.hk is an online job search web-site that caters job applicants for their job-hunting needs. Various job categories including customer services, administration and secretary are available. Explore more job listings in other fields including marketing, building and architecture, engineering, merchandising and purchasing. Utilize our advance search engine to search entire job category on our site to get more jobs.
Keywords: HKT,PCCW
Maximum 5 Temporary Records Limit Reached!
Please Login or Register!
Recruit will store the information provided relating to your preference for jobs and your personal details in our proprietary database. This information is held in the strictest confidence and will not be disclosed to any third party without your prior approval. We may use the personal data we collect to notify you about our new services and special offers. However, if you request to delete your personal information from our database, please contact us at service@recruit.com.hk.