Cinderella Media Group
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Employer Ref: RTT-12785
Recruit Ref: L0485091682
Posting Date: 2019-12-06
HKT Teleservices
HKT Teleservices

About HKT Teleservices

HKT Teleservices is an operating subsidiary of HKT, Hong Kong’s premier telecommunications service provider which is majority-owned by PCCW Limited.

HKT Teleservices offers clients world class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, HKT Teleservices provides support in languages covering over half of the world’s population.

HKT Teleservices is consistently ranked among the world’s leading contact center service providers. With over 10,000 agent positions in Hong Kong, mainland China, the Philippines, the United States and Panama, HKT Teleservices provides local and multinational companies a wide array of skills to service more than 100 million customer contacts annually. To learn more, please visit

Information Security Officer


  • Reporting to information Security Manager, executing routine security checking regularly at contact center

  • Produce security checking reports in regular basis
  • Ensure all information security initiative are deployed properly on defined timeline
  • Assist in managing and coordinating security incident response, handling and investigation process
  • Assist in conducting or managing information security assessment include vulnerability scanning, independent penetration test on infrastructure


  • Higher Diploma or above in Information Security or IT related discipline

  • Minimum of 3-5 years’ relevant working experiences including Information Security frameworks/standards (ISO, COBIT, ITIL)

  • Relevant qualification such as CISSP, CISA will be an advantage

  • Work independently with minimum supervision

  • Proactive with good interpersonal and communication skills

  • Good command in both spoken and written English, Chinese and Putonghua

We Offer:

  • 5-day work week

  • 14 days’ paid annual leave

  • Medical Coverage since commencement date

  • PCCW Group Staff Discount 


Applications should be sent to us by clicking the

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Associate Degree / Higher Diploma 
Total Working Exp:
  • Five-Day Work
  • Medical Insurance
  • Performance Bonus
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Keywords: HKT,PCCW
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