Cinderella Media Group
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Employer Ref: RTT-12784
Recruit Ref: L0485091681
Posting Date: 2019-12-06
HKT Teleservices
HKT Teleservices

About HKT Teleservices

HKT Teleservices is an operating subsidiary of HKT, Hong Kong’s premier telecommunications service provider which is majority-owned by PCCW Limited.

HKT Teleservices offers clients world class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, HKT Teleservices provides support in languages covering over half of the world’s population.

HKT Teleservices is consistently ranked among the world’s leading contact center service providers. With over 10,000 agent positions in Hong Kong, mainland China, the Philippines, the United States and Panama, HKT Teleservices provides local and multinational companies a wide array of skills to service more than 100 million customer contacts annually. To learn more, please visit or call us at 852 2888-3636 (Hong Kong).

Team Leader / Supervisor (Banking Telesales/Sales - Credit Card Loan)

Responsibilities :

  • Lead a team of 10-15 Telesales to achieve sales target (banking product - card loan)
  • Provide proper coaching and training to uplift the competency and quality of own team in order to ensure consistent delivery of excellent results
  • Encourage staff development through training, guidance and effective people management 
  •  Maintain high level of compliance guidelines and procedures


  • Form 5 graduate, with 5 years of experience in telemarketing and at least 2 year at supervisor level
  • With prior sales experience in banking product would be an advantage
  • Good supervisory experience with strong interpersonal and communication skills
  • Proefficent with MS Excel & MS Word
  • Fluent in Cantonese and good in English 

The role comes with attractive benefits such as:

  • 14 days' paid annual leave
  • Non-contributory provident fund
  • Free medical coverage (outpatient & hospitalization)
  • Paid training
  • Regular working hours (No shift duty or working on Sundays/public holidays) 
  • PCCW group staff discount

Applications should be sent to us by clicking the button below or by post.


HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Policy Statement

Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
F.5 / HKCEE 
Total Working Exp:
5 or above 
Tsuen Wan District
  • Medical Insurance
  • Performance Bonus
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Keywords: HKT,PCCW
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