Cinderella Media Group
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Employer Ref: RTZ-12688
Recruit Ref: L048509892
Posting Date: 2019-12-02

HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.

HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.

HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.

Credit Control Officer / Assistant Credit Control Officer

The Job

  • Perform credit management and debt collection actions
  • Carry out debt recovery actions on corporate customers via telephone and demand letters
  • Execute routine dunning actions for non-payment accounts on consumer segments
  • Liaise with different internal parties in resolving disputes and outstanding accounts
  • Monitor customer payment’s behaviour, perform credit assessment and prepare credit risk analysis/MIS reports to managemen
  •  Monitor debt collector performance and perform day-to-day operations on debt assignments
  • Contribute to formulate credit policy and related credit system development
  • Handle other credit control issues and ad hoc assignments

The Person

  • Diploma Holder or above in Business Administration, Accounting, Finance or related discipline
  • Minimum 3 years' solid experience in credit management in telecommunications industry
  • Full familiarity with PC applications and Internet literacy. Good command of spoken and written English and Chinese
  • Proactive, outgoing, enthusiastic and sensitive to market/economic environment
  • To be analytical and self-motivated in problem-solving
  • Excellent interpersonal and negotiation skills
  • Customer service experience is a plus

Candidates with less experience or academic qualification will be considered as Assistant Credit Control Officer

E-mail :      Email:

Fax :           2514 8607

Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Total Working Exp:
Sham Shui Po District / Lai Chi Kok
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Keywords: HKT,PCCW
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