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Recruit Ref: L05379323
Posting Date: 2022-08-08
Hong Kong Automobile Association
Hong Kong Automobile Association


Hong Kong Automobile Association, a leading non-profit making organization with global and local recognition, we are seeking outstanding and ambitious individuals to join our association for the following position:

Senior Customer Service Officer / Customer Service Officer - Insurance product (5-day work)


  • Provide prompt and courteous hotline & counter service to members with positive problem-solving capabilities;
  • Identify customer needs and provide professional advice to members;
  • Conduct administrative works and customer services support, including after-sales service, data input, documentations and etc;
  •  Liaise with other departments, as well as with clients and underwriters; and
  • Performing other tasks as assigned.

 Job Requirements:

  • Tertiary education graduate, with 3 years working experience in insurance industry, motor insurance is an advantage;
  • Pass in IIQE (Paper 1,2,3);
  • Customer service oriented, a good team player with good interpersonal and communication skills;
  • Good people management skills and able to work independently;
  • Good command of spoken and written English and Chinese;
  • Fluent written and oral communication skills in Chinese / English;
  • 5-day work. Part-time will also be considered; and
  • Immediate availability is preferred

Please email to .

Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
Wanchai District / Causeway Bay
  • Education Allowance
  • Five-Day Work
  • Medical Insurance
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