This job does not have online application
Employer Ref: TTH-CSO
Recruit Ref: L0584641448
Posting Date: 2024-09-07
Hong Kong Housing Society
Hong Kong Housing Society

Hong Kong Housing Society is a non-government organization aiming to serve the needs of the Hong Kong community in housing and related services. We strive to be a world-class housing solution provider and innovator with leadership in quality, value for money and management. We put Customer, Quality, Talent and Prudence as the core values that support our guiding principles.
Customer Services Officer / Assistant Property Officer (Elderly Housing) [Ref: TTH-CSO]

The Job

  • Provide customer care services, including handle enquiries / complaints.
  • Perform logistics, reporting, administrative and clerical support duties.
  • Handle customer visits, enquiries, bookings and complaints to ensure that all customers are well served in a timely, courteous and professional manner.
  • Coordinate tenants move-in and other nitty-gritty issues. Assist tenants settling in and familiar the usage of various homecare support devices.
  • Comply with all services requirements as well as guidelines and operating procedures.
  • Perform data input, reporting and provide clerical support.
  • Need to work in holidays / weekends.

The Person

  • Degree/Diploma holders with 1-2 years' experience in customer services.
  • Strong communication and interpersonal skills, self-motivated and can work as a team.
  • Able to work independently and interested in communicating with elderly people.
  • Good command of both written and spoken English and Chinese.
  • Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.

Attractive remuneration package will be offered to suitable candidates. To apply, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application: https://careers.hkhs.com/

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

You are welcome to visit our website www.hkhs.com to learn more about us.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.

Summary
Industry:
Association / Organization / Social Service / NGO 
Job Position Level:
General 
Employment Term:
Full Time / Contract 
Min. Edu. Level Req:
Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
1-2 
Salary(HKD):
--
Benefits:
--
This job does not have online application
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Keywords: Property,Officer
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