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Recruit Ref: L05952845
Posting Date: 2025-03-01
Hong Kong Housing Society
Hong Kong Housing Society

Hong Kong Housing Society is a non-government organization aiming to serve the needs of the Hong Kong community in housing and related services. We strive to be a world-class housing solution provider and innovator with leadership in quality, value for money and management. We put Customer, Quality, Talent and Prudence as the core values that support our guiding principles.
Customer Services Officer (Letting Scheme) (2-year Contract)

The Job

  • Participate in the processing of applications and vetting of eligibility of the applicants for Transitional Housing projects.
  • Handle enquiries from customers (through hotline or in-person) about the Transitional Housing projects.
  • Provide support to briefing sessions and events in facilitating the launch of the Projects.
  • Provide assistance in preparation of promotion materials.
  • Perform logistics, administrative and support on project website and on-line application system.
  • Perform data input, obtain Land Registry records, reporting and clerical support.
  • Undertake any other duties assigned by the supervisor.

The Person

  • Diploma holder with minimum one year working experience in customer services or Certificate holder with minimum two years working experience in customer services.
  • Self-motivated team player with a sense of responsibility and attentive to details.
  • Good manner, communication, interpersonal and customer services skills.
  • Good command of both written and spoken English and Chinese, knowledge in Mandarin is an advantage.
  • Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.
  • Relevant experience in customer services is preferred.

Attractive remuneration package will be offered to suitable candidates. To apply, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application: https://careers.hkhs.com/

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

You are welcome to visit our website www.hkhs.com to learn more about us.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.

Summary
Industry:
Association / Organization / Social Service / NGO 
Job Category / Function:
Customer Service (Customer Service)
Job Position Level:
General 
Employment Term:
Full Time / Contract 
Min. Edu. Level Req:
Diploma 
Minimum QF Level attained:
-- 
Total Working Exp:
1 or above 
Salary(HKD):
--
Benefits:
--
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Keywords: HKHS
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