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Employer Ref: M-ES
Recruit Ref: L05629826
Posting Date: 2023-02-04
Hong Kong Housing Society
Hong Kong Housing Society

Hong Kong Housing Society is a non-government organization aiming to serve the needs of the Hong Kong community in housing and related services. We strive to be a world-class housing solution provider and innovator with leadership in quality, value for money and management. We put Customer, Quality, Talent and Prudence as the core values that support our guiding principles.

Manager - Elderly Services (Registered Social Worker) [Ref: M-ES]

The Job

  • Manage, coordinate and monitor the overall service operation of a senior housing under the Senior Citizen Residences Scheme (SEN) .
  • Supervise Psycho-social team, Administration & Leasing team, Facility Management team (whichever appropriate); and directly provide professional services to tenants, residents and service users in SEN, including but not limited to counseling and service referrals.
  • Monitor and coordinate service operation of vendor/outsourced service operators.
  • Manage financial and human resources, as well as implement promotional activities to achieve management goals and business strategies.
  • Coordinate the concierge service and provide support to professional/frontline staff to handle tenants/service users’ enquiries and complaints.
  • Plan and develop new services, and coordinate of service quality monitoring of the Elderly Service Section in general.
  • Accomplish the duties assigned from Supervisors.

The Person

  • Degree holder in Social Work Studies.
  • Minimum 8 years relevant experience in social services organization, including 3 years at management position; elderly service or family services preferable.
  • Good connection with various service providers and stakeholders in elderly/ family services.
  • Strong interpersonal communication skill for interactions with diverse clientele.
  • Proficient in English, Chinese and Putonghua.
  • Good PC knowledge in Word Processing, Excel, PowerPoint.
  • Good understanding of public affairs and community relations matters, sensitive to external social and economic environment.

We offer excellent career opportunities, attractive remuneration package & benefits to the right candidate.

Attractive remuneration package will be offered to suitable candidates. To apply, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application:

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

You are welcome to visit our website to learn more about us.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.

Association / Organization / Social Service / NGO 
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
8 or above 
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