The Job

• Monitor the delivery of professional property management services for the property / estate in accordance with the Housing Society’s policies and procedures, DMC and the tenancy agreements.
• Plan for estate activities and ensure timely responses to owners / tenants’ queries in order to maintain good customer contact and improve communication between estate management office and tenants.
• Supervise and ensure timely completion of major improvement works in collaboration with maintenance staff.
• Compile monthly report on major events in the estate to provide feedback to Head Office for reviewing current practices and procedures, and for formulating future policies.
• Direct subordinates to investigate problematic cases and initiate warning letters or other appropriate actions to residents in case of arrears and breach of lease / tenancy agreements in order to protect the interests of the Housing Society.
• Compile estate budget and review management fee budget by reviewing historical costs and manpower requirement for review by SM(PM) / GM(PM).
• Process and screen applicants for all domestic letting to check for eligibility and accuracy of information for review and Senior’s review and  approval. (Apply to Applications only)
• Perform processing and screening for all tenancy-related activities in compliance with relevant policies, manuals, and internal guidelines. This includes handling matters such as the Well-off Tenant Policy (WTP), Take Over Tenancy (TOV), Rent Assistance Scheme (RAS), and tenancy abuse cases. (Apply to Rental Estates only)
• Attend Area Committees, Owners Committees / Incorporations and, at times, District Council meetings to gain community viewpoint and explain the Housing Society’s policies and procedures.
• Coach and develop sub-ordinates to ensure delivery of quality services.

The Person

• 1. Education and qualification

  • Professional qualification in Housing Management such as MCIH, MHKIH or RPHM
  • Holding a valid PMP Tier 1 License  

• 2. Experience

  • 8 years experience in property management with at least 2 years in supervisory role.

• 3. Knowledge or skills required

  • Good business and political sense.
  • ​Service oriented, good communication, presentation and interpersonal skills.
  • Ability to negotiate or liaise with internal and external parties at all levels.

Attractive remuneration package will be offered to suitable candidates. To apply, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application: https://careers.hkhs.com/

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

You are welcome to visit our website www.hkhs.com to learn more about us.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.