The Job

• To draft stencil and workflows for operational manuals related to rental policies, administrative policies, service quality, and environmental and safety practices within the property management and maintenance context.
• To support the Administration Team in policy implementation, including the preparation of email, notices, posters, and related documentation.
• To compile statistics for the preparation of various regular reports related to property management, sustainability, and environmental performance for the estates.
• To coordinate promotional activities and environmental events for the estates.
• To conduct site visits at the estates to coordinate events / activities and to maintain good housekeeping practices in the estates.
• To coach Assistant Officers to ensure timely delivery and high‑quality output.
• To coordinate with the PMIT Service Administration Team to prepare and consolidate various management and system reports (e.g. month‑end reports, sustainability reports, etc.) for senior management review.
• To support and update PMD portal / intranet and related system.
• To assist in reviewing the performance of service contractors (e.g. cleaning, security, landscaping, swimming pool services) in the approved list.
• To handle and follow up on general enquiries and complaints referred to the Property Management Division.
• To carry out ad hoc administrative duties as and when required.

The Person

• Matriculated OR 5 subjects obtained at Level 3 or above in HKDSEE, including English Language and Chinese. Degree / Diploma Holder preferred.
• 1-2 years’ property management experience.
• Knowledge of BMO and familiar with rental policy and the Integrated Management System requirement preferred.
• Proficient in PC applications such as PowerPoint, Excel, MS Word, and Chinese Word Processing and familiar in using different mobile device applications.
• Candidate with less experience will be considered as Customer Services Officer

Attractive remuneration package will be offered to suitable candidates. To apply, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application: https://careers.hkhs.com/

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

You are welcome to visit our website www.hkhs.com to learn more about us.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.