The Job

• Plan and execute the Intergenerational (IG) Living & Ageing In Place (AIP) services; monitor performance, analyse outcomes, and support reporting and programme refinement
• Coordinate APP development and enhancements; support customer relationship management (CRM) implementation and drive digital engagement and performance monitoring
• Coordinate with internal and external stakeholders; manage partnerships and ensure effective programme delivery and collaboration
• Oversee programme operations, support frontline coordination, and drive continuous service improvement
• Provide coordination and guidance to frontline staff; support manpower planning and ensure consistent service standards
• Prepare reports, analyse data, and support management review and internal committee submissions
• Support membership growth through recruitment, retention and promotion initiatives; monitor performance and enhance programme visibility

The Person

• Degree holder in Marketing, Event & Recreation Management, Social Science, Business Administration or related disciplines
• Minimum 5 years of relevant experience in APP development coordination, CRM, marketing, community programmes, event management, or digital engagement initiatives
• Experience in stakeholder engagement, project implementation and vendor management is preferred
• Knowledge of APP development lifecycle, CRM systems and digital marketing
• Strong coordination, organisational and project management skills
• Good interpersonal, communication, and analytical skills
• Ability to multitask and work under tight timelines
• Proficient in both written and spoken English and Chinese (Putonghua preferred)
• Good PC knowledge including Word, Excel and PowerPoint

Attractive remuneration package will be offered to suitable candidates. To apply, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application: https://careers.hkhs.com/

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

You are welcome to visit our website www.hkhs.com to learn more about us.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.