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Employer Ref: Ref: 220012Y
Recruit Ref: L052581163
Posting Date: 2022-06-21
Hong Kong Metropolitan University
Hong Kong Metropolitan University

The Hong Kong Metropolitan University (HKMU), formerly The Open University of Hong Kong, is a modern, vibrant and dynamic university. We use innovative teaching and education technology to offer world-class education. The University also pursues strategic research in response to the needs of the Guangdong-Hong Kong-Macao Greater Bay Area (GBA), the rest of the country, and the world.

To spearhead the development of higher education in the GBA, HKMU has been working closely with the Zhaoqing Municipal Government and Zhaoqing University to establish the Hong Kong Metropolitan University (Zhaoqing) (MUZQ), pending the approval of the Ministry of Education.

For more information about the University, please visit

Information Technology Manager

We are now inviting suitable candidate(s) to join us in the Information Technology Office for the following post(s):

Information Technology Manager (Ref: 220012Y)

Major Duties and Responsibilities
The appointee shall mainly be responsible for the following: 

  • Assisting Senior IT Manager to lead a team of Assistant IT Managers, IT Officers and Assistant IT Officers to provide technical administration, supports and daily operation in the following areas:

o Data centres, e.g. server rooms, venues and facilities such as computing laboratories and learning commons;

o Software & hardware installation, support, and maintenance, e.g. office automation, academic software, license control and cloud services;

o End-point devices, e.g. desktop & laptop computers, printers, mobile devices and BYOD;

o User support, e.g. student hotline, staff helpdesk, classroom support, events support, remote access, Zoom teaching & meeting;

  • Monitoring the smooth provision of IT solutions and services to different Schools/Offices; and
  • Performing any other duties as assigned.

Candidates should possess the following qualifications, experience and competence:

  • A recognized degree in Computer Science or Information Technology or related disciplines;
  • At least 6 years of solid experience in the management of customer services, computing laboratories, user and event supports;
  • Good leadership and problem-solving skills, independent and proactive; and
  • Excellent communication and interpersonal skills, and proficient in both English & Chinese.

Candidates with less experience may be considered for the post of Assistant Information Technology Manager.

Candidates may be invited to attend a written test.

Terms and Conditions for Appointment
An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided. 

To Apply
Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System,

Closing date of application:    5 July 2022

The personal data collected will be used for the purpose of considering your application for employment.  For details, please refer to the “Personal Data (Privacy) Notice for Job Applicant” on the University’s website.  If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application is unsuccessful.

Education / Training 
Job Category / Function:
Job Position Level:
Employment Term:
Full Time 
Min. Edu. Level Req:
Minimum QF Level attained:
Total Working Exp:
6 or above 
-- (Monthly)
Yau Tsim Mong District
  • Dental Insurance
  • Gratuity
  • Medical Insurance
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